
Clear your Cookies, History and Browser Cache*
Web browsers temporarily store images and text from Web pages on your hard drive in a storage area called a cache, history or cookies. If you experience any problems displaying Web pages, you may need to clear these areas. Depending on the number of files, this operation may take a few minutes.
To clear the Microsoft® Internet Explorer cookies, cache, history:
- Click the Start button, click Settings, then click Control Panel.
- Click the Tools menu, then double-click Internet Options.
- On the General tab, click the DeleteCookies... button.
- Click the OK button.
- Click the Delete Files... button.
- Click the Delete All Offline Content box to place a check mark in it.
- Click the OK button.
- Click Clear History button, “Are you sure you want …..” then click Yes button.
- Click OK button.
To clear the Firefox cookies and cache:
- Click the Start button, select Programsor All Programs, select Mozilla Firefox, then click the Mozilla Firefox icon.
- In the toolbar, click the Tools menu, then click Clear Private Data....
- Click the boxes to the left of Cache and Cookies to place a check mark in them, ensure the other boxes do not have check marks in them, then click the Clear Private Data Now button.
- Click the File menu, then click Exit.
To clear the Netscape® cookies and cache:
- Open Netscape.
- Click the Tools menu, then click Options....
- Click the Privacy icon.
- Click the Cookies tab, then click the Clear Cookies Now button.
- Click the Cache tab, then click the Clear Cache Nowbutton.
- Click the OK button.
- Click the File menu, then click Exit.
To clear the Safari cookies and cache:
- Click the Go menu, select Applications,, and then double-click the Safari icon.
- In the toolbar, click the Safari menu, then click Preferences....
- In the Security tab, click the Show Cookies button.
- In the list view of cookies, either
- Command-click individual cookies you wish to delete, then click the Remove button, or,
- Click the Remove All button.
- Click the Done button.
- In the toolbar, click the Safari menu, then click Empty Cache ....
- In the confirmation dialog box, click the Empty button.
- Click the Safari menu, then click Quit Safari.
