My email is bouncing back. My Quota has been exceeded.
Inbound Emails are not delivered (returned) if your email quota is exceeded.
Check your Quota
This link to https://www.humboldt.edu:8891/~its/cgi-bin/quota.pl allows you to check your quota by logging in with your email adsdress and password.
Delete messages from Webmail to drop below your quota
- Log into Webmail.
- If available, select the (Purge) link to the right of the deleted-mail folder on the left-hand side of the page to delete existing mail in the folder. You may need to expand the frame.
- Select the Options link at the top of the page.
- Select Folder Preferences.
- Find Special Folder Options, Trash Folder.
- Select [Do not use Trash] from the drop down menu.
- Scroll to the bottom of the page and click the Submit button.
Now you can delete messages at will. When your quota is back to a managable size, you can follow the same instructions above and set your Trash Folder back to deleted-mail.
Set your email client so that messages that have been copied from the server to your computer do not stay on the server as long.
When you retrieve e-mail messages from a POP3 e-mail account, the messages are deleted from the e-mail server by default after they are downloaded to your computer. For many people, this works great.
However, if you want to check your e-mail from multiple computers, you must configure Outlook to not delete the messages on your e-mail server.
When you leave messages on your e-mail server, you can choose from several options to delete your messages. To make your choice, you need to consider several factors about your e-mail usage, such as how long you want the messages to be accessible from multiple computers and the storage limits imposed by your e-mail server administrator. If you exceed your storage limit, you might be unable to receive new messages or might be charged additional fees. Typically, it is best to have one computer set to the default setting that doesn't leave e-mail messages on the e-mail server. When you use the computer to retrieve your e-mail messages, they are downloaded and deleted from the e-mail server. If you choose not to do this, Outlook allows you to select a time duration for leaving e-mail messages on the server.
To change settings in Outlook:
- On the Tools menu, click E-mail Accounts.
- Click View or change existing e-mail accounts, and then click Next.
- Select your ISP account, and then click Change.
- Click More Settings.
- Click the Advanced tab, and under Delivery, select the Leave a copy of messages on the server check box.
- Select one of the following options:
- Remove from server after x days E-mail messages are downloaded to your computer but remain on the e-mail server for the number of days that you specify. This is the most common setting for people who want to read their messages at work but also download them for permanent storage on their home computer. We recommend that you choose the smallest number of days that suits your needs. The longer you leave messages on your e-mail server, the greater the risk of exceeding your mailbox size quota.
- Remove from server when deleted from 'Deleted Items' E-mail messages are downloaded to your computer but also remain on the e-mail server indefinitely until you delete the e-mail message in Outlook and empty the Deleted Items folder. Just deleting the message doesn't remove the message from the e-mail server.
- Click OK, and then click Finish.
If you do not select either check box, messages are left on the server indefinitely. You can eventually exceed your mailbox quota, unless you connect to the e-mail server from another computer that has Outlook configured to remove messages from the e-mail server.