Services Available
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Policy and Procedures for Verifying, Determining, Accommodating, Declining, and Appealing Services
Overview of Services Available
Prior to eligibility and determination of services, it is the responsibility of the student to provide appropriate documentation of disability, including how the condition constitutes "impairment in one or more major life activities." Additionally, documentation should include information corresponding to how the condition impacts ability to function as an HSU student. Please see the Documentation webpage for forms/guidelines to be considered for presenting to your specialist when requesting documentation from a licenses physician, psychologist, learning disability specialist, or other appropriate professional.
Once your documentation has been submitted to the SDRC office, please schedule an appointment to establish yourself with our program. Once established, you will need to come in each semester to fill out a Service Agreement Form, which indicates what classes you are taking and what services you are eligible for.
The type and amount of support services and accommodations provided to students with disabilities shall be determined by the campus director or designee, in consultation with the student seeking the accommodation and, where appropriate, with affected faculty and staff. Accommodations and support services offered through the SDRC program may not duplicate services available to all CSU students. Attendants, individually prescribed devices, readers for personal use, or other devices or services of a personal nature are not provided by the SDRC. Accommodations, support services, and program include, but are not limited to:
- Consultation with faculty
- Disability-Related Counseling and Advising
- Liaisons with Campus Community Agencies
- Adaptive Technologies
Assistive Computer Hardware and Software - Computer Access Lab
- Equipment Available for Checkout
- Oral and Manual Interpreters
- LD Resource Specialist
- Listserv
- Note-Taking Services
- On-Campus Transportation
- Reading Services:
- Electronic Text (E-Text) as Per AB 422
- In-house Alternate Formatting
- Books on Tape from RFB&D
- Books Recorded on Tape by Readers - Real-Time Captioners
- Priority Registration and Registration Assistance
- Special parking, DMV placard application assistance. *Parking fee waiver for eligible students in great financial need and who possess DMV Placard or plates.
- Supplemental Specialized Orientation
- Test-taking Facilitation Including Extended Time
- Workshops Offered
Appeal Procedures
Students with disabilities who are denied a requested accommodation may appeal the decision through on-campus informal and formal accommodation dispute resolution processes. Students, faculty or staff should attempt to resolve disputes informally with either the party alleged to have committed the violation, and/or with the head of the department or unit in which the alleged violation occurred. There is no requirement that a complainant utilize these informal procedures before filing a formal complaint. Experience has shown that the majority of complaints can be effectively resolved through the informal process. In the interest of efficiency all complainants are encouraged to resolve disputes via these informal processes when possible. Complaints based on discrimination on disabling status may be filed in the Office for Diversity and Compliance Services in Siemens Hall (SH 220), (707) 826-4501. Complaint procedures as per University Management Letter 03-01 may be obtained in the Office for Diversity and Compliance Services. Established California State University disciplinary, grievance, or other complaint procedures will serve as a mechanism for resolving formal complaints of discrimination (EM P02-01), additional resources may include the Campus Ombudsperson.
