Dealing with Problematic Interactions with Students: Guidelines and Strategies for Consideration
Wondering what to do when you have problematic student behavior in the classroom? Take a look at the various guidelines and strategies available:
- Use the CSU Student Code of Conduct and HSU Attendance & Disruptive Behavior Policy to determine when student behavior interferes with the progress of your class.
- Differentiate between academic assessment (professional judgment concerning academic performance) and student conduct (fact, behavior that is not academic).
- Differentiate between a disciplinary problem and a student disability or cultural/socioeconomic differences.
- Be aware of rights of due process. http://www.humboldt.edu/~studaff/judicial/due_process.php
- Present formal warning as problematic interactions escalate. (Recommend that the verbal warning is followed with a summary of the warning in writing.)
- Keep supervising faculty members informed of problematic interactions with students.
- Document (for your own records) repeated disruptive behaviors as part of Due Process.
- Use the appropriate campus resources to assist you in interacting with students.
- Use the first day of class to establish climate for learning and set minimal guidelines for communication.
- Identify special rules of conduct that operate within your classroom. (Recommend that these rules be listed in course syllabus.)
- Send signals that you are in control of the classroom environment.
- Consider frequency, seriousness, and outcomes when deciding how to respond to problematic student behavior.
- Be increasingly direct as student misconduct escalates.
- Use eye contact and proximity as methods of control.
- Pause as problematic interactions begin to escalate.
- Use a collaborative orientation (as opposed to I-You or We-They).
- Couch reactions in terms of concern for student learning.
- Show respect for your views and those of students.
Written by Tasha Souza.