FALL 2012
Managing People: Increasing Motivation & Performance
Do the people on your team possess more talent, intelligence, capability, and creativity than they currently use on the job? Are you feeling pressure to produce a lot more for less? Learn collaborative methods to unleash motivation, overcome frustration, improve communication, and increase performance.
These workshops will help you increase your own effectiveness and coach others to success. They are valuable for experienced managers as well as for new team leaders. The courses can be taken individually or as a series.
Managing Time, People, & Priorities
Learn to use (and coach) easy and effective tools to improve time management, prioritization, workload balance, controlling interruptions, and delegation. Discover how to make better use of your resources and increase your influence over your own manager, your staff, and your organization.
date .......... Fri., Sept. 7
time .......... 8:30 a.m.-12:30 p.m.
fee .......... $75, plus $10 materials fee
place .......... HBAC
instr .......... Janet Ruprecht
course .......... REGISTER ONLINE: EENC X009, 47254
Effective Communication & Interaction
Gain insight into your own and others’ orientations, priorities, and motives in carrying out work and relating to other people. Recognize how people differ, and better appreciate strengths different from your own. Discover how behavior changes during stress. Learn how to adapt your approach in order to communicate and influence more effectively. Improve your listening skills so that your own contributions will be better received. This course uses the American Management Association’s DISC survey, which allows you to diagnose your own style and learn to assess others’.
date .......... Fri., Oct. 5
time .......... 8:30 a.m.-12:30 p.m.
fee .......... $75, plus $25 materials fee
place .......... HBAC
instr .......... Janet Ruprecht
course .......... REGISTER ONLINE: EENC X009, 47255
Motivation, Expectations & Constructive Feedback
Develop your staff and increase motivation by clearly communicating roles, responsibilities and boundaries, and by delivering timely feedback. Three forms of feedback are taught: recognizing and encouraging best performance; constructively asking for change; and receiving feedback gracefully, even when it is delivered unpleasantly.
date .......... Fri., Nov. 9
time .......... 8:30 a.m.-12:30 p.m.
fee .......... $75, plus $10 materials fee
place .......... HBAC
instr .......... Janet Ruprecht
course .......... REGISTER ONLINE: EENC X009, 47256
Coaching for Performance
Encourage individual staff members to tackle new challenges, make decisions, and solve problems on their own. Learn to tailor your approach: the different generations are differently motivated. Discover an easy and effective 6-step process for coaching. Plan and practice a forthcoming coaching session. Examine solutions for dealing with difficult people. Learn what you can do when your high performer is also a difficult person. Assess the challenges and solutions when coaching someone in a remote location.
date .......... Fri., Dec. 7
time .......... 8:30 a.m.-12:30 p.m.
fee .......... $60, plus $15 materials fee
place .......... HBAC
instr .......... Janet Ruprecht
course .......... REGISTER ONLINE: EENC X009, 47257
Janet Ruprecht spent 10 years as director of marketing for a successful start-up in the computer industry, a company ranked one of the best places to work in the U.S. When she was tapped by the founders to help keep it that way, she began by streamlining procedures across functions in order to increase profits. She further began to teach management, organizational and personal development skills workshops to the managers and employees of four sister companies. Upon returning to Humboldt County, she founded Actions Speak Louder to offer management skills training. She has trained local leaders in the business, government, non-profit, and educational sectors.