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College of eLearning and Extended Education

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MANAGEMENT WORKSHOPS: FALL 2013

Managing People: Increasing Motivation & Performance


NEW SERIES:

Best Practices in Management

INSTRUCTOR: Janet Ruprecht is the founder of the leadership and team training company, Actions Speak Louder. She provides workshops in professional and personal development. The topics include managing people, time management and prioritization, communication, team building, problem solving, and increasing process efficiencies. These skills are fun to learn and easy to implement right away. These and other workshops can be customized to an organization’s specific needs and taught at your location or an HSU classroom.



Managing People: Increasing Motivation & Performance

Are you feeling pressure to produce a lot more for less?
Learn collaborative methods to unleash motivation, overcome frustration,
improve communication, and increase performance.

These workshops will help you increase your own effectiveness and coach others to success.
They are valuable for experienced managers as well as for new team leaders.
The courses can be taken individually or as a series.

Managing Time, People & Priorities

Learn to use (and coach) easy and effective tools to improve time management, prioritization, workload balance, controlling interruptions, and delegation. Discover how to make better use of your resources and increase your influence over your own manager, your staff, and your organization.

date..........Fri., Sept. 6

time..........8:30 a.m.-12:30 p.m.

fee..........$75, plus $10 materials fee

place..........Humboldt Bay Aquatic Center

instr..........Janet Ruprecht

course..........

Effective Communication & Interaction

Gain insight into your own and others’ orientations, priorities, and motives in carrying out work and relating to other people. Recognize how people differ, and better appreciate strengths different from your own. Discover how behavior changes during stress. Learn how to adapt your approach in order to communicate and influence more effectively. Improve your listening skills so that your own contributions will be better received. This course uses the American Management Association’s DISC survey, which allows you to diagnose your own style and learn to assess others’.

date..........Fri., Oct. 4

time..........8:30 a.m.-12:30 p.m.

fee..........$75, plus $25 materials fee

place..........Humboldt Bay Aquatic Center

instr..........Janet Ruprecht

course..........

Coaching for Performance

Encourage individual staff members to tackle new challenges, make decisions, and solve problems on their own. Learn to tailor your approach: the different generations are differently motivated. Discover an easy and effective 6-step process for coaching. Plan and practice a forthcoming coaching session. Examine solutions for dealing with difficult people. Learn what you can do when your high performer is also a difficult person. Assess the challenges and solutions when coaching someone in a remote location.

date..........Fri., Nov. 1

time..........8:30 a.m.-12:30 p.m.

fee..........$75, plus $15 materials fee

place..........Humboldt Bay Aquatic Center

instr..........Janet Ruprecht

course..........


NEW SERIES: Best Practices in Management

These workshops are designed for experienced managers who want to learn more about current best management practices and to exchange ideas with their peers in vigorous discussions. New supervisors can also benefit.

These workshops may be taken individually or as a series. Each class will address an important topic, with an overview of important books and articles, sharing of experience and opinions, some practice, and a chance to plan to implement best practices in the workplace. Reading the books and articles is optional.

Increasing Emotional Intelligence

For truly effective leaders, emotional intelligence (EQ) is twice as important as IQ, technical skills, and cognitive skills. Learn the five components of emotional intelligence and why good guys finish first. Discover the driving importance of the leader’s emotional behavior on the performance of the organization. Learn to increase the performance of teams.

This workshop is inspired by Daniel Goleman’s work on leadership and the biology, psychology, and neuroscience of emotional intelligence. We will practice developing EQ.

Reading is optional; however, articles will be provided and an overview presented and discussed in class. You may receive them ahead by e-mailing the instructor at janet.ruprecht@gmail.com. All you need to bring to class is a pen, your experience, and your opinions.

date..........Fri., Oct. 18

time..........8:30 a.m.-12:30 p.m.

fee..........$75, plus $20 materials fee

place..........Humboldt Bay Aquatic Center

instr..........Janet Ruprecht

course..........

Powerful Conversations

Any conversation has the potential to change a career, an organization, a relationship, or a life. Learn to provoke learning, tackle difficult people and tough challenges, and to enrich personal and professional relationships. Learn social strategies that work — what do people really want? What makes a lasting impression?

This workshop is inspired by Susan Scott’s book, Fierce Conversations, and Clifford Nass’ The Man Who Lied to His Laptop. We will practice necessary and tough conversations. You are encouraged, but not required, to read these books before or after class. All you need to bring with you is a pen, your experience, and your opinions.

date..........Fri., Nov. 15

time..........8:30 a.m.-12:30 p.m.

fee..........$75, plus $20 materials fee

place..........Humboldt Bay Aquatic Center

instr..........Janet Ruprecht

course..........

Reading People Accurately

Ninety-three percent of communication is nonverbal. Increase your ability to recognize people’s true feelings from their tone, facial expressions, and body language.

This workshop is inspired by Paul Ekman’s work on recognizing micro-expressions to decipher emotions and to distinguish between a person’s words and what is being expressed by the body.

We will also look at detecting deceit and predicting whether someone is likely to become violent. We will practice reading concealed emotions.

You are encouraged, but not required, to read the fascinating books Emotions Revealed and Telling Lies before or after the class. All you need to bring with you is a pen, your experience, and your opinions.

date..........Fri., Dec. 6

THIS COURSE HAS BEEN CANCELLED.

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