Information Technology Services (ITS) is responsible for all aspects of innovation, implementation and maintenance of information technology across the Humboldt State University campus, as well as integration with appropriate IT services across the other 22 California State University system campuses.

The principal elements of HSU ITS are:

Office of the Chief Information Officer

The CIO's Office coordinates information technology planning and policy development for Humboldt State University and is HSU's principal point of contact with the California State University and external organizations regarding information technology issues and activities. This office also incorporates campus information security.

Administrative Support

The ITS Administrative Support team is responsible for all business functions for the ITS group. They handle budgets, purchasing, payroll, human resources, travel, contracts, and policies that relate to all ITS departments. In addition, the team also processes Access Request Forms for campus users and schedules Gist Hall rooms 211A and 211C for campus use.

Enterprise Technology

The ITS Enterprise Technology group takes care of the behind-the-scenes technology infrastructure at HSU, designing, planning and implementing the big systems like data management. This group also includes the telephone, voicemail, and network systems.

Specialized Application Support

The Specialized Application Support team provides coordinated support for the on-campus specialized computing needs - UPD, Student Health Services, Admissions & Records, and Financial Services.

User Support Services

User Support Services encompasses the Technology Help Desk, training, and desktop management, and is responsible for ensuring the smooth functionality of all on-campus information technology and multimedia systems. This group also takes care of all student-facing technology - smart classrooms, labs, clickers, Moodle, media production and distribution - as well as driving innovation in the use of instructional technology at HSU.

ITS Project Office

The HSU ITS Project Office defines, implements, and delivers information technology services and solutions in support of the University's goals and priorities and in collaboration with cross-campus project teams. The office also cooordinates website operations and communications to ensure continued currency of IT information on campus.

A comprehensive organization chart is posted on the ITS website.