Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
System Status
About Information Technology Services
Information Technology Services (ITS) is responsible for all aspects of innovation, implementation and maintenance of information technology across the Humboldt State University campus, as well as integration with appropriate IT services across the other 22 California State University system campuses.
The principal elements of HSU ITS are:
Office of the Chief Information Officer
The CIO's Office coordinates information technology planning and policy development for Humboldt State University and is HSU's principal point of contact with the California State University and external organizations regarding information technology issues and activities. This office also incorporates campus information security.
CIO: Anna Kircher
Van Matre Hall, Room 200
Phone: (707) 826-6105
Administrative Support
The ITS Administrative Support team is responsible for all business functions for the ITS group. They handle budgets, purchasing, payroll, human resources, travel, contracts, and policies that relate to all ITS departments. In addition, the team also processes Access Request Forms for campus users and schedules Gist Hall rooms 211A and 211C for campus use.
Director: Mary Ann McCulloch
Van Matre Hall, Room 211B
Phone: (707) 826-6104
Enterprise Technology
The ITS Enterprise Technology group takes care of the behind-the-scenes technology infrastructure at HSU, designing, planning and implementing the big systems like data management. This group also includes the telephone, voicemail, and network systems.
Director: Josh Callahan
Van Matre Hall, Room 202
Phone: (707) 826-3815
Specialized Application Support
The Specialized Application Support team provides coordinated support for the on-campus specialized computing needs - UPD, Student Health Services, Admissions & Records, and Financial Services.
Director: Cade Webb
Student & Business Services, Room 325
Phone: (707) 826-5229
Academic Technology
The Academic Technology group takes care of all student-facing technology - smart classrooms, labs, clickers, Moodle, media production and distribution - as well as driving innovation in the use of instructional technology at HSU.
Director: Chris Hansen
Nelson Hall West, Room 241
Phone: (707) 826-5293
User Support Services
User Support Services encompasses the Technology Help Desk, training, and desktop management, and is responsible for ensuring the smooth functionality of all on-campus information technology and multimedia systems.
Director: Steve Darnall
Gist Hall, Room 213/Library 120/Theater Arts, Room 12
Phone: (707) 826-HELP (4357)
ITS Project Office
The HSU ITS Project Office defines, implements, and delivers information technology services and solutions in support of the University's goals and priorities and in collaboration with cross-campus project teams. The office also cooordinates website operations and communications to ensure continued currency of IT information on campus.
Director: Melinda Haynes Swank
Gist Hall, Room 209
Phone: (707) 826-5080
A comprehensive organization chart is posted on the ITS website.
