The ITS Enterprise Technology group has overall responsibility for:

• Central operating systems support
• Development and management of new technologies
• Campus data network
• Campus phone network
• Campus wireless network
• Central computing hardware support
• Data Warehouse/OBI
• Staff desktop support
• Scheduling and submission of administrative batch jobs

Office location and contact information:

Van Matre Hall, Room 201

Voice: (707) 826-3815

Fax: (707) 826-6100

Josh Callahan, Director of Enterprise Technology

Enterprise Technology Groups

Application Design and Development

Application Design and Development (ADD) is responsible for supporting and modifying the CMS Student, HR, and Financial Aid modules; establishing and maintaining the security settings for CMS HCM; and application problem tracking and resolution.

Enterprise Data Management

Enterprise Data Management (EDM) supports HSU's Data Warehouse and central Oracle, MySQL, and Microsoft SQL databases.

System Administration

System Administration (SA) supports HSU's Central Computing environment, which comprises the UNIX, Linux, Windows, and embedded systems that provide the campus community with file storage, print services, web hosting, central authentication, and administrative databases. In addition to providing day-to-day support for existing services, the SA team also runs pilot projects to evaluate and implement new services for the campus.

Telecommunications and Network Services

TNS supports various communications and equipment functions common to the campus environment, including both voice and data services, HSU email and address locator, CSU and UC campus directories, area code lookup, and AT&T 800 directory information.