Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

Frequently Asked Questions - Google Apps :: Docs

Printer-friendly version

Here's what you can do with word processing:

  • Upload and convert Word, OpenOffice, RTF, HTML, text (.txt), Open Office (.odt), and StarOffice Writer (.sxw) files (or create documents from scratch).
  • Easily format your documents.
  • Invite others by email to edit or view your documents.
  • Collaborate online in real time and chat with other collaborators.
  • View revision history and roll back to any version.
  • Publish documents online as webpages or to your blog.
  • Download documents to your desktop in  Word, OpenOffice, RTF, PDF, HTML or zip formats.
  • Email documents as attachments.

Here's what you can do with spreadsheets:

  • Import and convert .xls, .csv, .txt and .ods files
  • Export .xls, .csv, .txt, .ods, PDF, and HTML files.
  • Use formatting and formula editing so you can calculate results and make your data look the way you want it.
  • Chat in real time with others who are editing your spreadsheet.
  • Create charts and gadgets.
  • Embed a spreadsheet, or individual sheets of your spreadsheet, in your blog or website.

Here's what you can do with presentations:

  • Share and edit presentations.
  • Import and convert existing presentations in .ppt and .pps formats
  • Download presentations as a PDF, a PPT, or a TXT file.
  • Edit existing presentations.
  • Insert images and videos, and format your slides
  • Allow real-time viewing of presentations, online, from multiple remote locations.
  • Publish and embed your presentations in a website, allowing access to a wide audience.
Printer-friendly version

If you can't access a document, spreadsheet, presentation, or drawing that you were able to open before, it's likely that the document owner has removed you from the list of people with access. If you feel this was done in error, you can go to the document URL and click the request access link for the page you're unable to access.

If you think you should have access and that you're receiving this message in error, here are some things you can try:

  • Make sure you are signed in to the correct Google Account -- one of your accounts might have access, and another might not.
  • Contact the person who invited you to confirm that you have access to the document and that you're visiting the correct URL.
  • If you're only able to view a document, spreadsheet or presentation, but not edit it, you can ask the document owner if you've been added as a viewer or editor.
Printer-friendly version

As the owner of a Google doc, you can publish it to the Web at any time. If you want to allow your collaborators to publish documents to your site, make sure the option labeled 'Editors will be allowed to add people and change the permissions' at the bottom of the 'Sharing settings' window is selected (or click Change to change it). Collaborators can then publish, invite others to edit or view the document, forward invitations to mailing lists, and see who else has viewing or editing permissions.

If the option 'Editors will be allowed to add people and change the permissions' isn't selected, collaborators won't see Publish as web page... in their sharing menu.

Note: Those with only viewing access cannot publish.

Printer-friendly version

Google Docs uses a concept called "collections" to easily share a variety of files with the same person or group. To create a collection, first select collection from the Create new drop-down menu.

Enter a name for your collection and click Ok.

To add items to your shared collections, drag each doc from your Documents List to the collection. Sharing a collection with someone isthe fastest way to give someone access to the items on your collection. Just click My collections in the navigation pane on the left of your document list, select the collection you'd like to share, click Share from the drop-down menu, and select Sharing settings....

At the bottom of the 'Sharing settings' window, under 'Add people,' enter the email addresses of the people with whom you need to share the collection.

Note: When you share a collection, the new permissions are pushed to all collections and documents within the main collection.

Collections others share with you will appear in the main pane of your Documents List. Only collections shared directly to your email will appear here. If a collection was shared with you through a mailing list, you will need to click the link in the email first.

Printer-friendly version

Google Docs includes a template gallery to help you design your document, spreadsheet, presentation, or form. Whether you need to create a report, a budget forecast, a newsletter, or any of a wide variety of templates, the gallery can help you get your document started.

Here's how to find a template:

  1. From your Documents List, choose Search public templates from the options next to the search box, or select Create new > From template
  2. From the templates gallery site, browse the templates by category. You can sort templates by popularity or rating, and by category or type of doc. If you'd like to return to an unfiltered view of the gallery after sorting templates, simply click All templates or All categories.

Printer-friendly version

Here's what you can do with word processing:

  • Upload and convert Word, OpenOffice, RTF, HTML, text (.txt), Open Office (.odt), and StarOffice Writer (.sxw) files (or create documents from scratch).
  • Easily format your documents.
  • Invite others by email to edit or view your documents.
  • Collaborate online in real time and chat with other collaborators.
  • View revision history and roll back to any version.
  • Publish documents online as webpages or to your blog.
  • Download documents to your desktop in  Word, OpenOffice, RTF, PDF, HTML or zip formats.
  • Email documents as attachments.

Here's what you can do with spreadsheets:

  • Import and convert .xls, .csv, .txt and .ods files
  • Export .xls, .csv, .txt, .ods, PDF, and HTML files.
  • Use formatting and formula editing so you can calculate results and make your data look the way you want it.
  • Chat in real time with others who are editing your spreadsheet.
  • Create charts and gadgets.
  • Embed a spreadsheet, or individual sheets of your spreadsheet, in your blog or website.

Here's what you can do with presentations:

  • Share and edit presentations.
  • Import and convert existing presentations in .ppt and .pps formats
  • Download presentations as a PDF, a PPT, or a TXT file.
  • Edit existing presentations.
  • Insert images and videos, and format your slides
  • Allow real-time viewing of presentations, online, from multiple remote locations.
  • Publish and embed your presentations in a website, allowing access to a wide audience.
feedback