Frequently Asked Questions - IT Projects

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If circumstances change during the development of your project and you find that you will need it to be completed earlier than previously thought, tell your ITS lead as soon as possible. He or she can raise the matter with the Project Prioritization Steering Committee on your behalf to see if the schedule can be altered to accommodate your changed requirements.

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After your support request is designated a project, ITS completes a project request form and submits that form to the Project Prioritization Steering Committee. The committee assigns your project a place in the schedule based on the following criteria:

  • Project score. A weighted score is applied to the project that represents its value to the campus. The greater the projected value, the higher the score.
  • Available funds. Identification of available funds to complete the project and the location of those funds.
  • Available resources. Identification of ITS and/or other department staff resources available to work on the project.

The draft prioritized schedule is submitted to the Vice Presidents for their review and approval.

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The ITS Project Office posts and updates monthly the status of all proposed and scheduled projects on the web.  You can check the proposed projects and scheduled projects lists at any time. You can also contact your ITS project lead.

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The first step in the process is for you to submit a Project Request if it's clear the request meets the criteria for a project (more than 20 hours of work and two or more people to do the work) or with an ITS Support Request Form (if you're not sure of the scope of the work required). Projects are prioritized based on the value they deliver to the University, so bear this in mind when filling out the form. If hard deadlines, such as the start of the academic year, are involved, please also include that information.

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For ITS, a project is any IT task that is expected to take 20 or more person-hours and two or more people to complete. Anything below these requirements are assigned directly to an ITS staffer and are not included in the formal project schedules.

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