Frequently Asked Questions - Wireless :: Wireless Security

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If your system does not meet one or more of the requirements, you will be notified on the registration web page. Your computer will be quarantined from the network and a web page will be displayed that enables you to download and install the necessary updates and/or antivirus software. Once you've updated your system and/or installed required software, reboot your computer and re-run the scan.

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It takes 30-60 seconds after you get a "success" message for your computer to be able to access the network. If you still can't connect to the Internet after several minutes, reboot your computer. If you still can't connect, contact the Technology Help Desk at (707) 826-HELP (4357)

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Make sure that your operating system is updated to include the most recent software patches. Windows (Vista, 7) must be configured to install Windows Updates automatically; the CSA will do this for you, setting your update time for 7:00pm-9:30pm. If you want to configure automatic updates yourself, the following links will help you to do this:

Microsoft (Windows) Updates

Mac OS X Software Updates

Make sure you select a time when your computer will be powered on and connected to the Internet.

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For security reasons, it's always a good idea to keep your system patched and protected, both on campus and off. Follow the security guidelines below and you'll have a system that keeps itself updated and protected. As new patches come out, we'll update our security requirements as needed. If you ever find that you don't pass the security scan, check to make sure your system has the latest OS and antivirus updates. 

Windows (How can I tell what version I have?)

  • 2000 (SP4)
  • 2003 Server (SP2)
  • 2008 Server (SP2)
  • Vista (SP2)
  • Windows 7

New Windows Service Packs will become a requirement three months after release.

Macintosh (How can I tell what version I have?)

  • 10.4.9 (Tiger)
  • 10.5.6 (Leopard)
  • 10.6.0 (Snow Leopard)

The OS X patch level must be within the three most recent releases - if the highest available patch level for OS X 10.4 is 10.4.11, you must have 10.4.9, 10.4.10, or 10.4.11.

Linux

All major Linux distributions are acceptable provided they are up-to-date.

Current Patches

Make sure that your operating system is updated to include the most recent software patches. Windows (Vista, 7) must be configured to install Windows Updates automatically; the CSA will do this for you, setting your update time for 7:00pm-9:30pm. If you want to configure automatic updates yourself, the following links will help you to do this:

Microsoft (Windows) Updates

Mac OS X Software Updates

Make sure you select a time when your computer will be powered on and connected to the Internet.

Current Antivirus Software

You are also required to have up-to-date antivirus protection installed. We've compiled a list of anti-virus software packages that meet HSU's wireless security requirements. Most of the commercial products (but few of the free products) automatically configure themselves to download updates automatically. Always check to ensure your antivirus has the most up-to-date signature files.

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Gaming consoles must be registered manually. Please contact the Technology Help Desk for more information.

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Here's what needs to be part of your routine to avoid interrupting your access to the HSU network:

  • Patched and updated operating system
  • Up-to-date antivirus from the approved list
  • No network address translation device present
  • No peer-to-peer software running
  • No proxy setting problems
  • Windows firewall enabled
  • Windows configured to notify you when new updates are ready to download and install

Contact the Technology Help Desk at (707) 826-4357 or help@humboldt.edu if you have questions.

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