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Welcome to ITS

Wireless Security Changes Effective 11-23-09

Wireless registration is going to get a little easier for Windows users. Instead of waiting for Microsoft to finish installing all of its patches, Windows users will need to enable Automatic Updates to connect to the wireless network. If your Windows system isn't configured to run Automatic Updates, the CSA will make that setting for you on your computer.

Read More about Wireless Security Guidelines >>

New Web Servers

Two new web servers (Central & User Web) are now available with updated software and tools. You have until July 18, 2010 to move your old site off of sorrel. Be sure to update your printed material with your new URL.

Read More about Web Publishing >>

Virtual Private Network (VPN)

As part of the border firewall closure project, HSU has deployed a Virtual Private Network (VPN) server, which will allow staff and faculty who are already using Remote Desktop or VNC to connect to their office computers to make that connection via an easy and secure web interface. For more information, see www.humboldt.edu/~security/vpn.

Help Desk and TNS Change in Open Hours

Beginning Monday, September 21, 2009, the ITS Help Desk and the TNS Operations call center will be closing to telephone and walk-in traffic at 4:00 pm, Monday through Friday. The staff in these areas will be using this time for uninterrupted focus on completing projects and resolving support issues. We apologize if this creates any inconvenience.

ITS Furlough Information

Due to the severe state budget cuts to the California State University system, most of our employees are taking 24 unpaid furlough days this year. The majority of ITS support services will be unavailable on campus furlough days, except for those that are in direct support of instruction.

Read More about the ITS Furloughs >>

Secure SMTP Transition

Beginning in Fall, 2009, all email clients (including those on-campus) must be configured to use Secure SMTP (the protocol that allows you to transmit email) over port 465 (the standard SSL port) with authentication (a user name and password). This migration continues the Secure Communication project that was started in 2005.

Read More about the Secure SMTP Transition >>

WebReg is becoming Account Center

Beginning Fall 2009, WebReg will be known as Account Center. Account Center will be where you manage your electronic services such as email and web accounts. To access Account Center visit http://accountcenter.humboldt.edu.

Read More about Account Center >>

Smartphone to Zimbra Syncing

ITS has tested several smartphones and now has a list of models we know will sync with your Zimbra mail and calendar. Should you have a different model than one of those listed, we also have a list of features required to ensure your Zimbra mail and calendar will sync with your smartphone.
Read More about Smartphones and Sync Instructions >>

HSU Policy About Student Email

Resulting from a proposal in the Academic Senate and approval by the President, starting June 1, 2009, your Humboldt State University email account is an official form of communication between you and the university. You are responsible for checking your HSU email account for official communications. Although you may elect to redirect messages sent to your official HSU email address to another address, you do so at your own risk. Having an email lost as a result of re-direction does not absolve you from responsibilities associated with communication sent to your official university email address. The university is not responsible for the handling of email by outside vendors or unofficial servers.

Read More about Setting Your Preferred Address >>

Password Expiration

HSU has started to implement expiration of passwords at regular intervals. The first systems to receive this security feature are PeopleSoft Finance and PeopleSoft HR. Emails will be sent reminding you to change your password before it expires.
Read More about Details about Password Expiration >>

Online File Storage

Network Folder space, that can be used for storing HSU related files so they are accessible from any computer connected to the internet, is available. Computer labs and offices are automatically connected to your Network Folder.
Read More about Network Folders >>

Emergency Text Message Alerts

In the event of a campus emergency, the university can notify you via text message to your cell phone. Register your cell phone in Account Center (formerly known as WebReg) to be informed of campus emergencies.
Read More about Emergency Text Messages >>

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