Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

When connecting to HSUWireless-Secure, why do I get an error message telling me that "VeriSign Class 3 Public Primary Certification Authority - G5" is not configured as a valid trust anchor for this profile."

Printer-friendly versionSend to friendPDF version

The certificate that passes to your computer as part of the authentication process for HSUWireless-Secure is not accepted by your computer because the certificate is not in the list of approved certificates currently on your computer. If you're using Windows XP, you need to accept the certificate. If you're using Windows 7 or Vista, simply click Continue to accept this certificate.

Related Topics