Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

Partial Campus Wireless Controller Failure - CreekView Housing Complex

Printer-friendly versionSend to friendPDF version
System: 
Wireless Network
Status: 
Degraded Service
Issue start: 
Jan 29 2013 - 22:09
Estimated resolution time: 
Jan 29 2013 - 22:13
Who is affected: 
Wireless users in the CreekView Housing Complex
Affected in what way: 
Users of all campus wireless networks may have experienced a brief loss of connectivity in the CreekView Housing Complex Only.
Workaround: 
None.
What happened: 
One of the three campus wireless controllers rebooted due to a kernel panic. APs using this controller automatically restarted causing a brief loss of connectivity until the affected APs synchronized with the assigned secondary controller. An Investigation will follow beginning 30JAN2013.


feedback