Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

Emergency Maintenance on Campus Firewalls

Printer-friendly versionSend to friendPDF version
System: 
Off-Campus Internet Connection
Status: 
Maintenance Window
Issue start: 
Mar 30 2013 - 03:00
Estimated resolution time: 
Mar 30 2013 - 03:10
Who is affected: 
Potentially all campus community members
Affected in what way: 
May be unable to access all electronic network resources during maintenance window 3am - 3:10am.
Workaround: 
None
What happened: 
Yesterday (28MAR13), issues developed around 4:57pm with HSU's primary campus firewall that resulted in a campus wide Internet outage. We are still investigating with the vender the exact cause, and have been asked to take it out of service for a week to a run more in depth analysis. This maintenance window will be to remove it from service while the campus switches over to our backup firewall. The campus should operate normally on the backup firewall.


feedback