Wireless Controller Upgrade - Emergency Maintenance

System:

Wireless Network

Status:

Planned Outage

Issue start:

Feb 15 2013 - 03:00

Estimated resolution time:

Feb 15 2013 - 07:00

Who is affected:

All wireless clients campus wide

Affected in what way:

*************UPDATE 2/15/13 @ 5:38am - Upgrade Successful, all wireless network services have been restored*************Users will be unable to locate the HSUWireless, HSUWireless-Secure, ResnetWireless, ResnetWireless-Secure, HSUMarineLab SSIDs and all other HSU wireless networks during this planned outage. Clients will be unable to connect intermittently.

Workaround:

If your device is capable, connect it to a wired network connection (if available).

What happened:

A controller crashed recently due to a kernel panic. While the exact cause remains unknown, a critical defect of the software image the campus is running has been identified and will be upgraded to resolve the defect.