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(ITS Staff only)
To ensure ongoing efficient phone system operation across the entire campus, as well as maintenance, support, and security, HSU must upgrade our Ericsson phone switch by April 2015. In addition to these benefits, a switch upgrade will also position HSU to be able to host its own Voice over IP (VoIP) circuits in the future, which will increase flexibility for mboile users and reduce costs for remote facilities.
7/30/2014: Initial planning efforts have resulted in breaking this project into 3 phases:
5/8/2014: This project has been approved and the purchase process for the upgrade switch will commence this month. Implementation is expected to be completed by March 2015. Funding support is still being finalized for this project.