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KBOX Unavailable for Upgrade

... System:  KBOX Ticketing System ...

System Status - blg10 - Aug 6 2010 - 8:47am - 2 comments

KBOX Client

Platform:  Windows Standard Software:  Standard ...

Software List - bjt7001 - Aug 13 2013 - 8:27am - 0 comments - 0 attachments

KBOX Client

Platform:  Macintosh Standard Software:  Standard ...

Software List - bjt7001 - Aug 12 2013 - 4:30pm - 0 comments - 0 attachments

ITS Work Request - Internal Use

... if you'd like to gather more information than a KBOX ticket request. Simpler tasks are handled internally using existing ...

Webform - bjt7001 - Apr 30 2012 - 8:53am - 0 comments - 0 attachments

Can I fix someone else's PC problem using QuickSupport?

... part of TeamViewer and the HSU Technology Help Desk KBOX ticketing system. (Technology Help Desk :: Remote Screen Sharing) ...

FAQ - Anonymous - Jul 25 2012 - 1:51pm - 0 comments - 0 attachments

Work Request Automation

... still be handled directly through the Help Desk and/or KBOX tickets.  Requesting ...

ITS Project - blg10 - Oct 18 2011 - 9:12am - 0 comments - 0 attachments

What information do you need to diagnose my computer problem?

... provide this information in the Technology Help Desk KBOX trouble ticket system. (Technology Help Desk) ...

FAQ - Anonymous - Jul 25 2012 - 1:52pm - 0 comments - 0 attachments

Data Warehouse Leadership Team :: Meeting Notes and Handouts, July 01, 2013

... and where they go to get that data. A section for KBOX data requests where the fields in the sub form change based on the ...

Page - bjt7001 - Aug 26 2013 - 9:11am - 0 comments - 0 attachments

Data Warehouse Leadership Team :: Meeting Notes and Handouts, July 17, 2013

... distributed (see handout). The committee discussed KBOX ticket forms, how to accommodate requests for fine‐tuned reports, ... upper management. Next Steps: Meet to begin defining KBOX ticket forms in more detail. 2. Next Meeting: August 15th, ...

Page - bjt7001 - Aug 26 2013 - 9:19am - 0 comments - 0 attachments

Data Warehouse Leadership Team :: Meeting Notes and Handouts, June 18, 2013

... data sources. All data requests would be entered via KBOX for tracking until completion. Data requests can be filtered through ... role, and initiate development on a KBOX precursor for the website. Handouts: E-mail from John Filce: ...

Page - bjt7001 - Aug 26 2013 - 9:09am - 0 comments - 0 attachments

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