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(ITS Staff only)
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Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
System Status
Ensure that the computer is as up to date as it can be and that you have administrative access. The machine should already be bound to Active Directory.
| Step 1: Click on the AirPort icon in the status menu bar.
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| Step 2: Ensure AirPort is turned ON.
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| Step 3: Click on the AirPort icon in the status menu bar again.
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Step 4: Select Join Other Network.![]() |
| Step 5: Select WPA2 Enterprise for Security.
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Step 6: Enter the name HSUWireless-Secure exactly as shown below and then:
If only one individual uses this computer, check Remember this network, otherwise leave this option unchecked |
Step 7: A Verify Certificate window will appear. Click Show Certificate.![]() |
Step 8: Ensure that the certificate is valid by checking that it:
Ensure Always trust wireless.humboldt.edu is checked and click Continue. IMPORTANT: DO NOT CLICK CONTINUE IF THE CERTIFICATE DOES NOT AUTHENTICATE. |
| Step 9: If prompted to do so, enter the Administrative User Name and Password for this computer and click OK.
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| Step 10: Click on the AirPort icon in the Status Menu Bar and then on Open Network Preferences.
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| Step 11: Click Advanced.
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| Step 12: On the AirPort tab, locate the Preferred Networks box and drag the HSUWireless-Secure network so that it is above the HSUWireless network. This will ensure the user always connects securely.
Click OK. |
Step 13: Click the 802.1X tab and then:
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Step 14: Click the [+] sign to add a new profile.
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Step 15: Select Add Login Window Profile
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Step 16: Name the login window HSUWireless-Secure and
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Step 17: Click Configure Trust
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Step 18: Click the [+] sign at the bottom of the Certificates window
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Step 19: Click on Select Certificate from Keychain
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Step 20: Select the wireless.humboldt.edu certificate. Verify that the certificate is authentic and has not expired, and then click OK.
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Step 21: Click on the Servers tab and then on the [+] sign
Click OK. |
| Step 22: Click OK on the 802.1X Properties Tab.
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| Step 23: Click Apply and close the network window.
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Step 24: Log out of the admin account on this machine via the Apple menu.
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Step 25: The machine will now use the same credentials entered for managed login for the secure wireless network. There may be a longer delay during login while the Wireless AirPort associates.
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NOTE: You'll need to tell the user that the Network Accounts Available notification will now read Network Access Requires Login. If the HSUWireless-Secure network is unavailable, the user will still be able to access the Internet provided they have successfully logged into the machine before and have cached credentials. If the user has never used wireless before at HSU, there are a couple more one-time they will need to take:
IMPORTANT: If you see a certificate error when you attempt to connect to HSUWireless-Secure for the first time, the computer may not have the required certificates. Follow the instructions below to download and install the necessary certificates onto the Mac. |
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Step 1: To download the required root certificate, right-click on this link and save it to the desktop. |
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Step 2: Click Close after the software has finished downloading. To avoid any certificate trust errors, you also need to install the Verisign Secondary Intermediate Certificate. Here's how: |
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Step 3: To download the required intermediate certificate, right-click on this link and save it to the desktop. |
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Step 4: Click Close after the software has finished downloading. |
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Step 5: Open Keychain Access by clicking on Go in the Finder menu and then select Utilities. |
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Step 6: When the Utilities window opens, locate and double click on the Keychain Access icon
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Step 7: In the Keychain Access window, go to the Keychain Access menu at the top and
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Step 8: Another Keychain Access window will appear. Browse to the certificate files on the dekstop.
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Step 9: Repeat steps 5 through 8 to install the secondary certificate.
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Step 10: Restart the Mac. You should now be able to connect to the secure wireless network. If you experience problems, contact the Technology Help Desk at (707) 826-4357 for further advice. |