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(ITS Staff only)
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Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
System Status
To connect to the HSUWireless-Secure network, your computer must support the WPA2 security standard, and you must have the latest Windows updates installed. To update your Windows installation, do the following:
The instructions provided here are intended for configuring a personally-owned device; if you need to configure an HSU-owned device for the secure wireless network, please contact your ITC or the Technology Help Desk at (707) 826-HELP (4357), as the process is slightly different.
Download the profile installation package to your desktop and run it.
NOTE: After following the on-screen instructions, you'll need to "forget" the HSUWireless network so your system does not automatically connect to it in the future. To do this, right click (or tap and hold) the HSUWireless network link, and select Forget this network.
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Step 1: From the main Start Screen, open the Charms Bar by placing your mouse (or finger) at the lower right hand corner of your screen.
When the Charms Bar appears, select the Search icon. |
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Step 2: Click on the Settings icon and then type "network" into the search box. Windows 8 will display all network-related settings to the left of the Charms Bar.
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Step 3: Use your mouse or finger to scroll through the search results. Click on Network and Sharing Center. |
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Step 4: Click on Set up a new connection or network. |
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Step 5: Select Manually connect to a wireless network, then click Next. |
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Step 6: Type in the network name HSUWireless-Secure exactly as shown below and then:
Click Next to continue. |
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Step 7: Click on Change connection settings
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Step 8: On the Connection tab, ensure the following options are checked:
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Step 9: On the Security tab, ensure the settings match what is shown below:
Then Click on the Settings button next to Microsoft: Protected EAP (PEAP).
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Step 10: Set up the Protected EAP properties as follows:
IMPORTANT:
If you do not see Verisign Class 3 Public Primary Certification Authority - G5 in the list, you will need to install this certificate. |
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Step 11: Click the Configure button.
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Step 12: Ensure that Automatically use my Windows logon name and password (and domain if any) is unchecked.
Then click OK |
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Step 13: Click OK again to return to the HSUWireless-Secure Wireless Network Properties Security tab and click on the Advanced settings button.
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Step 14: On the 802.1x settings tab
Click OK twice, and then close the Manually connect to a wireless network window.
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Step 15: Initiate the connection to the secure wireless network:
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Step 16: Click on the HSUWireless-Secure network
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Step 17: You will be asked for your HSU User Name and Password:
NOTE: If you want to use only the secure wireless network in future (which we recommend), remember to "forget" the less-secure HSUWireless network to avoid connecting to it again. To do this, right click (or tap and hold) on the HSUWireless network and select "Forget this network." |
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Step 18: Your system is now configured for connecting to the HSUWireless-Secure network. If you have never used wireless before at HSU, there are a couple more one-time steps you need to take.
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If you did not see the Verisign Class 3 Public Primary Certification Authority - G5 certificate in the Trusted Root Certification Authorities window, you must install it following the instructions below:
| Step 1: To download the required root certificate, right-click or tap and hold on this link and select Save Link As, or Save Target As. For simplicity, we recommend you save it to your desktop. |
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Step 2: Click Close after the software has finished downloading. To avoid seeing any certificate trust errors, you must also install the Verisign Secondary Intermediate Certificate into your Certificate store. Here's how: |
| Step 3: Download the required intermediate certificate by right-clicking or tapping and holding on this link and select Save Link As, or Save Target As. For simplicity, we recommend you save it to your desktop. |
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Step 4: Click Close after the software has finished downloading. |
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Step 5: Right-click on the certificate icon(s) one at a time and choose Install Certificate. The Certificate Import Wizard window will pop up. Click Next
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Step 6: Click the radio button labelled Automatically select the certificate store based on the type of certificate, then click Next.
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Step 7: Click Finish to complete the installation.
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IMPORTANT NOTE:
You may need to close and reopen the Protected EAP Properties window when you return to the configuration instructions before you see the Verisign Class 3 Public Primary Certification Authority - G5 certificate listed. To do this, just click Cancel in the Protected EAP Properties window and repeat Steps 9 through 14 of the configuration instructions.
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