Antivirus

Description

Up-to-date virus protection is a precondition for connecting to any HSU wired or wireless network, so ITS maintains a list of recommended antivirus programs. Please contact the Help Desk at (707) 826-HELP (4357) or stop by Library 120 (behind the canoe) for assistance with installing a new antivirus on your personal computer. HSU-owned computers are protected with Microsoft's System Endpoint Protection and are automatically updated and monitored.

Good antivirus software provides protection against the majority of today's cyberthreats, including those that wrap themselves in a cloak of pseudo-legitimacy, appearing as a message or request for information from an official source, such as your bank, eBay, even the HSU support team.

If you receive a message asking for confidential information such as your social security number, HSU or online banking passwords, or with an attachment you didn't request, contact the sender by phone to check the legitimacy of the request. Do not click on any links or open any attachments without checking first. HSU will NEVER ask for your password by email.


Who's it for?
Alumni
Faculty
Staff
Students
Parents
Prospective Students

System Configuration

Consult the documentation provided by the developer of your selected antivirus software for any specific requirements. Note that running two antivirus programs does not make you twice as safe; instead, it is likely to cause more problems, as different software works in different ways.


Additional Information

Because certain types of files are commonly used to transmit malware, those types of files may not be sent over the HSU email system as an attachment to a message. Follow these instructions to transfer files safely. Emails with unsafe attachment types will be blocked and the sender will see an error message.

You must have an HSU-approved antivirus program installed in order to connect to the HSU wireless and ResNet networks.



Accessing This Service

Consult the list of recommended antivirus programs and download it by following the appropriate link on that page.


Using This Service

Follow the usage recommendations provided by the developer of your chosen software. Always keep your anti-Virus up-to-date on your personal computer, you should make sure the software is configured to download and install updates automatically.

Never disable your antivirus, particularly when you're online and/or working with USB drives.

If you suspect that a computer you're using has become infected with malware, please stop using the machine immediately and follow the security incident response procedure.


Frequently Asked Questions
Policies

State and federal law governs the distribution of computer viruses and other malware.

All other computer usage policy issues, including email usage policies, are covered in the CSU Responsible Use Policy.


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