Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
System Status
| System | Issue start | Who is affected | What happened |
|---|---|---|---|
| Pharos Pay-for-Print | Aug 26 2010 - 10:53 | People printing in For203, For204a, NR210, SciB328, SciD17, WFB166B, WFB230 | Some Pharos services were in a 'stopped' state on the HSU-PS2E server, which prevented users from printing to any printers installed. The services have been restarted. We are looking into why they were stopped. |
| Email and Calendaring | Aug 25 2010 - 22:00 | All email users. | The reboot is to fix a failed secondary disk array. It is not used for online email storage. |
| Campus Web Sites | Sep 12 2010 - 07:00 | All Users browsing OEM Web Sites on Sorrel, all Laurel Job Queue Users | This is a planned outage to facilitate the retirement of obsolete server equipment. |
| CMS/Peoplesoft | Aug 25 2010 - 11:54 | Anyone trying to login to Student Center | We are looking into the problem. Check back for updates. |
| Account Center | Aug 25 2010 - 11:00 | Account Center users | Database was restarted. Should be back to normal. Please report any performance issues. |
| Campus Data Network | Sep 14 2010 - 06:00 | All Students, Faculty, & Staff occupying Griffith Hall during upgrade window | As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/ |
| Domain Name Service | Aug 23 2010 - 11:24 | Campus Computers | We are investigating |
| Domain Name Service | Aug 23 2010 - 11:24 | Campus Computers | We are investigating |
| Campus Data Network | Sep 10 2010 - 16:00 | All Students, Faculty, & Staff occupying Founders Hall building 6 during upgrade window. | As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/ |
| CMS/Peoplesoft | Aug 19 2010 - 18:00 | CMS/Peoplesoft Finance Users | CMS Central will be installing a software maintenance pack. |
| ITS Web Site | Aug 19 2010 - 17:30 | users viewing the ITS website at www.humboldt.edu/its | We will be configuring the site to present nicer url paths as opposed to node/id type paths for improved usability. |
| Campus Data Network | Sep 8 2010 - 06:00 | All Students, Faculty, & Staff occupying Nelson Hall Building 14 during upgrade window. | As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/ |
| Account Center | Aug 18 2010 - 07:13 | All users trying to access Account Center, Banner, DARWIN | Unknown at this time. Check back for updates. Account Center has been restarted. |
| Account Center | Aug 16 2010 - 08:30 | Users logging into labs or workstations | AD server problem |
| CMS/Peoplesoft | Aug 12 2010 - 18:00 | CMS/Peoplesoft Finance Users | CMS Central will be installing software maintenance packs. |
| Campus Data Network | Sep 1 2010 - 06:00 | All Students, Faculty, & Staff occupying Jenkins Hall Building 7 during upgrade | As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/ |
| CMS/Peoplesoft | Aug 11 2010 - 18:00 | CMS/Peoplesoft Users | Digital Field Trip Form Modification and FA Bigfoot Exit Loan counseling SQR are scheduled for installation. |
| KBOX Ticketing System | Aug 11 2010 - 10:40 | All KBox Users | Simple SQL query caused system to become unresponsive |
| Campus Phone System | Aug 11 2010 - 08:10 | Marine Lab at Trinidad | |
| Pharos Pay-for-Print | Aug 10 2010 - 17:00 | People printing in computer labs | We are taking snapshots of the systems to solve a problem with pop-up restrictions. |
| KBOX Ticketing System | Aug 9 2010 - 16:44 | People logging into help.humboldt.edu | It appears as thought a combination of freshly imaged machines checking (causing license limits to be reached) in along with a reporting query being run really slowed the system down. We have rebooted the system and are correcting the licensing issue. |
| Account Center | Jul 20 2010 - 16:16 | All Users using Account Center | Master LDAP database has been restored from a.m. backup. Consumer LDAP server has been cloned, and is in the process of re-sync'ing data from Master LDAP server. |
| Account Center | Jul 20 2010 - 14:00 | All Users using Account Center | The LDAP database on the Master LDAP server has become corrupt, and will be re-built from an earlier backup. This is estimated to take about 45-60 minutes. |
| Account Center | Jul 20 2010 - 14:58 | All users of Account Center. | |
| Off-Campus Internet Connection | Jul 28 2010 - 10:06 | Marine Lab and UPD | Due to some work that AT&T is doing, the T1 line between the main campus and Marine Lab will experience intermittent outages this morning. |
| Email and Calendaring | Aug 9 2010 - 04:30 | All Email, and Calendar users | The reboot has been scheduled outside of the regular maintenance window to troubleshoot isolated performance degradation. |
| Moodle | Aug 6 2010 - 07:00 | People who use Moodle | |
| Wireless Network | Aug 5 2010 - 21:00 | Wireless users - campus wide | On Thursday, August 5th at 9pm there will be a brief (8 second) wireless outage campus-wide to install additional licensing on the campus wireless controllers. The licenses are required for the campus to activate an additional 50 access points to complete the final phase of the ITRP2 wireless project installation. |
| Account Center | Aug 1 2010 - 08:00 | All Users using Account Center, Banner Forms | Server Birch needs to be rebooted/patched/rebooted out-of-sequence. |
| CMS/Peoplesoft | Aug 6 2010 - 08:26 | CFS Users | The CO is investigating at this time. |
