Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
Campus Data Network Jan 10 2011 - 09:30 All Students, Faculty, & Staff occupying the Kinesiology & Athletics building 24F during upgrade window. The Chancellor's Office graciously offered to purchase new equipment for all the Telcom rooms in the building versus only one that the project originally specified, and they will not be received until January. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Jan 10 2011 - 09:30 All Students, Faculty, & Staff occupying the Kinesiology & Athletics building 24F during upgrade window. The Chancellor's Office graciously offered to purchase new equipment for all the Telcom rooms in the building versus only one that the project originally specified, and they will not be received until January. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Banner Information System Nov 23 2010 - 14:28
Other Nov 23 2010 - 14:41
Account Center Nov 23 2010 - 17:00 Users attempting to change passwords Testing for Active Directory Domain Controller upgrade.
Account Center Nov 24 2010 - 09:30 All Students, Faculty, & Staff occupying the Kinesiology & Athletics building 24F during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Web Sites Nov 21 2010 - 15:30 All Off-Campus Users Browsing OEM Web Sites The local firewall rules on Pine had to get re-applied to allow traffic from off-campus.
Campus Data Network Nov 18 2010 - 06:00 All Staff occupying the Plant Operations building 46 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 12 2010 - 07:00 All Students, Faculty, & Staff occupying the Trinidad Marine Lab building 27 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 12 2010 - 11:00 All Students, Faculty, & Staff occupying the campus Shipping and Receiving building 96 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Account Center Nov 9 2010 - 17:00 Users attempting to change passwords Testing for Active Directory Domain Controller upgrade.
Campus Data Network Nov 19 2010 - 12:00 Any persons trying to establish an initial connection to HSUWireless during this time period. The system that controls network access for the campus wireless network has developed a corrupt database table which intermittently results in the inability to successfully register a new machine or device. The database table must be repaired quickly before the corrupt table is rendered irrecoverable.
Campus Data Network Nov 22 2010 - 09:30 All Students, Faculty, & Staff occupying the Behavioral and Social Sciences building 89 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Google Apps - Calendaring Nov 15 2010 - 08:36 Google Apps pilot users From http://www.google.com/appsstatus The problem with Google Calendar should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
Campus Data Network Nov 15 2010 - 09:30 All persons using the network at Little Apartments (Building 71) Network was restored at 4:50pm
Campus Data Network Nov 15 2010 - 07:50 All persons using the network at Feuerwerker House TNS is looking into it now. Check back for updates. UPDATE: TNS found a loose fiber connection. Once fixed, network connection was restore.
Campus Phone System Nov 9 2010 - 10:00 Users on the North side of campus Reload of data required to correct data corruption.
Campus Phone System Nov 5 2010 - 16:38 Users trying to dial the 847 area code It was discovered that 847 is a prefix with in the 707 area code here locally as well as its own area code within the state of Illinois. This caused routing confusion between the HSU phone system and AT&T. The HSU phone system has been conifigured to accommodate both instances as of 08NOV10 @ 12:30 pm.
Campus Data Network Nov 8 2010 - 09:28 All Users in Little Apartments
Campus Data Network Nov 9 2010 - 15:00 All Students, Faculty, & Staff occupying Marine Care Center building 17 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 9 2010 - 06:00 All Students, Faculty, & Staff occupying Swetman Child Development Lab, Student Recreation Center, & Redwood Bowl Press Box buildings 31, 24c, & 49 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 5 2010 - 09:00 Founders' Hall users The Wireless and Wired network connections in Founders Hall are experiencing some problems. TNS investigated and found a problem with the UPS in one of the Telcom rooms. Once problem was resolved, network connections are coming back up.
Campus Data Network Nov 13 2010 - 09:00 Occupants of GH rooms 203,205,205a,209,211a,211d,213,213a,213b,213c,215 ONLY Network technicians must install a replacement switching module that supports Power over Ethernet (PoE).
Other Nov 4 2010 - 09:13 All Users using CRMAPPU2 CRMAPPU2 was rebooted by the OEM Office, and did not start back up automatically. The blade was re-seated, and started manually by ITS Sysadmin.
Directory Services Oct 30 2010 - 04:00 Students, Staff and Faculty may have had difficulty logging in At approximately 4AM one of the "consumer" ldap servers that provides authentication and authorization for several key services stopped responding. Because of the manner in which the ldap server stopped responding, the high availability load balancer continued to send requests to the inactive server, which resulted in the degraded service. The problems appear to have brought the "producer" or "master" ldap server down which is necessary to perform changes such as password changes. ITS is investigating.
Directory Services Nov 3 2010 - 04:00 Students, Staff and Faculty may have had difficulty logging in At approximately 4AM one of the "consumer" ldap servers that provides authentication and authorization for several key services stopped responding. Because of the manner in which the ldap server stopped responding, the high availability load balancer continued to send requests to the inactive server, which resulted in the degraded service. The problems appear to have brought the "producer" or "master" ldap server down which is necessary to perform changes such as password changes. ITS is investigating.
Campus Data Network Nov 24 2010 - 09:30 All Students, Faculty, & Staff occupying the Kinesiology & Athletics building 24F during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 22 2010 - 09:30 All Students, Faculty, & Staff occupying the Behavioral and Social Sciences building 89 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 1 2010 - 09:00 All Students, Faculty, & Staff connected to the campus internet The Campus Edge Router is our primary internet connection. It is experiencing hardware related stress and may need to be rebooted. We are continuing to monitor its condition. If a reboot is necessary, there will be a brief interruption of service until the backup server automatically kicks in. We will send update when we know more.
Campus Data Network Nov 3 2010 - 08:00 All Students, Faculty, & Staff occupying Fisheries and Game Pens buildings 34 & 35 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
feedback