Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
Campus Data Network Nov 8 2010 - 09:28 All Users in Little Apartments
Campus Data Network Nov 9 2010 - 15:00 All Students, Faculty, & Staff occupying Marine Care Center building 17 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 9 2010 - 06:00 All Students, Faculty, & Staff occupying Swetman Child Development Lab, Student Recreation Center, & Redwood Bowl Press Box buildings 31, 24c, & 49 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 5 2010 - 09:00 Founders' Hall users The Wireless and Wired network connections in Founders Hall are experiencing some problems. TNS investigated and found a problem with the UPS in one of the Telcom rooms. Once problem was resolved, network connections are coming back up.
Campus Data Network Nov 13 2010 - 09:00 Occupants of GH rooms 203,205,205a,209,211a,211d,213,213a,213b,213c,215 ONLY Network technicians must install a replacement switching module that supports Power over Ethernet (PoE).
Other Nov 4 2010 - 09:13 All Users using CRMAPPU2 CRMAPPU2 was rebooted by the OEM Office, and did not start back up automatically. The blade was re-seated, and started manually by ITS Sysadmin.
Directory Services Oct 30 2010 - 04:00 Students, Staff and Faculty may have had difficulty logging in At approximately 4AM one of the "consumer" ldap servers that provides authentication and authorization for several key services stopped responding. Because of the manner in which the ldap server stopped responding, the high availability load balancer continued to send requests to the inactive server, which resulted in the degraded service. The problems appear to have brought the "producer" or "master" ldap server down which is necessary to perform changes such as password changes. ITS is investigating.
Directory Services Nov 3 2010 - 04:00 Students, Staff and Faculty may have had difficulty logging in At approximately 4AM one of the "consumer" ldap servers that provides authentication and authorization for several key services stopped responding. Because of the manner in which the ldap server stopped responding, the high availability load balancer continued to send requests to the inactive server, which resulted in the degraded service. The problems appear to have brought the "producer" or "master" ldap server down which is necessary to perform changes such as password changes. ITS is investigating.
Campus Data Network Nov 24 2010 - 09:30 All Students, Faculty, & Staff occupying the Kinesiology & Athletics building 24F during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 22 2010 - 09:30 All Students, Faculty, & Staff occupying the Behavioral and Social Sciences building 89 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 1 2010 - 09:00 All Students, Faculty, & Staff connected to the campus internet The Campus Edge Router is our primary internet connection. It is experiencing hardware related stress and may need to be rebooted. We are continuing to monitor its condition. If a reboot is necessary, there will be a brief interruption of service until the backup server automatically kicks in. We will send update when we know more.
Campus Data Network Nov 3 2010 - 08:00 All Students, Faculty, & Staff occupying Fisheries and Game Pens buildings 34 & 35 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 1 2010 - 06:00 All Students, Faculty, & Staff occupying Forbes Complex buildings 24A & 24D during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 18 2010 - 06:00 All Staff occupying the Plant Operations building 46 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
CMS/Peoplesoft Oct 27 2010 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions Request CMS re-analyze stats for pre-registration; HCM MP 10.00 (must before Spring Reg on 11/15); HCM MP 10.01; HCM MP 10.02 (CMS Central, per FIN MP 3.02 notification, that this be installed prior to 11/21).
Other Oct 27 2010 - 14:38 All VPN server2214 users Unknown
Campus Data Network Nov 16 2010 - 09:00 All Students, Faculty, & Staff occupying the Parking Kiosk building 82 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 16 2010 - 06:00 All Students, Faculty, & Staff occupying the Graphics (MarCom) building 88 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Web Sites Oct 26 2010 - 09:15 Users browsing the following sites: training, vmuseum, biocore, clubs, careercenter, ati, welcome, qi, bis The server hosting these sites became unresponsive, due to extensive swapping. RAM resources were depleted, likely due to code related loops. The server had to be rebooted, file systems had to be checked in the process.
Campus Data Network Oct 28 2010 - 06:00 All Students, Faculty, & Staff occupying Science C, Music A, Music B, Art B buildings during upgrade window. (Art A not affected) As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Phone System Oct 22 2010 - 11:00 All Campus callers AT&T is working on this issue. TNS will update systat as we know more.
Campus Data Network Nov 12 2010 - 11:00 All Students, Faculty, & Staff occupying the campus Shipping and Receiving building 96 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 12 2010 - 07:00 All Students, Faculty, & Staff occupying the Trinidad Marine Lab building 27 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Oct 26 2010 - 19:00 All Students, Faculty, & Staff occupying Theater Arts building 10 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Oct 23 2010 - 09:00 All Students, Faculty, & Staff occupying Gist Hall building 23 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 9 2010 - 15:00 All Students, Faculty, & Staff occupying Marine Care Center building 17 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Nov 9 2010 - 06:00 All Students, Faculty, & Staff occupying Swetman Child Development Lab, Student Recreation Center, & Redwood Bowl Press Box buildings 31, 24c, & 49 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Account Center Oct 15 2010 - 13:05 All users trying to access Account Center We are checking into the problem. Check back for updates.
Banner Information System Oct 15 2010 - 13:22 Anyone using Banner Forms, Account Center, DARS, or Apex Apps This was caused by a failed hard drive on Birch. The drive is being restored.
Campus Data Network Nov 3 2010 - 08:00 All Students, Faculty, & Staff occupying Fisheries and Game Pens buildings 34 & 35 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
feedback