Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
Other Mar 16 2014 - 05:00 All Users Scheduled Monthly Maintenance
Wireless Network Mar 12 2014 - 07:30 Wireless users in the University Center and wired users in the UC Kate Buchanon Room *** as of 8:05am, cause was found to be a breaker that was blown that affected the telcom room, once reset, everything was back up and normal *** ** as of 8am, service has been restored, TNS is still investigating the cause of the outage. ** Unknown at this time. TNS is investigating. Check back for updates.
Wireless Network Mar 11 2014 - 08:39 Wireless users in Plant Operations building ** As of 9:20am, service has been restored. There was a loose power connection. ** Update as of 9:06am, one of the switches keeps rebooting. TNS is working on this. ** TNS is investigating. Check back for updates
Other Mar 11 2014 - 17:15 Off campus users The netscaler SSL offloader will undergo a two step upgrade of it's operating system software
Off-Campus Internet Connection Mar 5 2014 - 18:38 Any user connecting to off campus services, or connecting to HSU from home Services are working. CENIC reports that there was a loss of light event on our fiber circuit between HSU and Arcata's Central Office. If the instability gets worse, campus technicians will switch all Internet connections to the secondary circuit to limit the impact.
CMS/Peoplesoft Mar 5 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window College Scheduler will be installed.
Off-Campus Internet Connection Feb 27 2014 - 16:28 Right now there is no affect to campus users ***UPDATE 02/28/14 @ 2pm - Fiber splicing has been completed. | ***UPDATE 02/28/14 @ 8am - Primary link is down due to a fiber break, AT&T has been working throughout the night to splice it back together. The expected time for restoring our primary link is 10AM *** |Original Message| Cenic is looking into the issue and TNS is monitoring the situation. Check back for updates.
Off-Campus Internet Connection Feb 27 2014 - 23:59 All campus community both on and off campus This afternoon, our primary Internet Connection went offline unexpectedly due to optical transport failure. CENIC & AT&T are working to restore service ASAP, however our secondary Internet Connection is scheduled for maintenance tonight as a result of the State Bay Bridge Project. This series of events may leave HSU effectively unreachable from the Internet. The AT&T maintenance schedule can not be modified, unfortunately.
CMS/Peoplesoft Feb 26 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window MP 11.02 will be installed.
Other Feb 21 2014 - 17:30 All campus community on and off campus Resources have been exhausted on this firewall cluster as a side effect of yesterdays network core issue. A hard reboot of the firewall cluster is necessary to clear the session tables and restore normal service.
Campus Data Network Feb 21 2014 - 02:00 Potentially all campus community (on and off campus) Several core network processes became resource starved, Thursday February 20st at 16:44 causing a localized network outage to one campus building. We are still working to isolate the exact cause and series of events. A forced fail-over will allow us to more closely rule out faulty hardware as a cause.
Campus Data Network Feb 20 2014 - 16:55 All network users in Student Business Services ** As of 2/20/14 5:16pm Services have been restored, TNS will continue to investigate the cause of outage. ** A problem has occured with the network core. TNS is looking into the problem.
Wireless Network Feb 12 2014 - 14:15 Anyone using a campus wireless network in the UC Quad (outdoor area) [Updated 18FEB14 @ 8:00 - AP memory was re-flashed and has been stable since.] One of three access points is malfunctioning and must be replaced. Due to the location of the unit, more time is required to swap out the unit for a spare.
Campus Phone System Feb 16 2014 - 08:00 Anyone trying to access the Campus voicemail system On Sunday morning between 8am and 9am, the Campus voicemail system will be down for maintenance.
Moodle Feb 15 2014 - 08:00 All Moodle Users The Ongoing Courses in Moodle,(course.humboldt.edu) will be down Saturday 2/15 from 8 a.m. to 12 noon for updating. Please plan accordingly.
Moodle Feb 14 2014 - 22:00 All Moodle Users Moodle (learn.humboldt.edu) will be down 10:00pm Friday 14th to 12:00pm Saturday to fix an ongoing issue and perform updates. Please plan accordingly.
Other Feb 16 2014 - 05:00 All Users Scheduled Monthly Maintenance
CMS/Peoplesoft Feb 12 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following item will be installed: Orientation Modification.
Other Feb 6 2014 - 12:00 Users accessing https://its-sharepoint.humboldt.edu/........ The server needs an emergency reboot to resolve an issue with resources. :: UPDATE The server and services have been restored.
CMS/Peoplesoft Feb 5 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 11.0, MP 11.1, and an 11.0 retrofit.
Campus Phone System Jan 29 2014 - 14:30 Users attempting to leave a message on campus voice mail * UPDATE: TNS techs are still investigating. Check back for updates. * TNS techs are investigating. Please check back for updates.
Other Jan 28 2014 - 09:21 * UPDATE: Service is once again available * * UPDATE: Service is once again available * All involved parties are aware of the situation and working to resolve it. There is no estimated time for resolution. Updates will be posted as more information is available
CMS/Peoplesoft Jan 29 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following item will be installed: LCD Fix.
Campus Data Network Jan 26 2014 - 16:00 Network users in the following buildings: Little Apartments, Brero House, Telonicher, Sculpture Lab, Wagner House, Hadley House, Ceramics Lab, Balabanis, Hogopian House Cabling will be reworked in attempt to improve network performance in the some of the affected buildings.
Email and Calendaring Jan 24 2014 - 11:19 Google email (gmail) users * update as of 11:45a, Google email is having errors again. There is disruption of service. Google is looking into it again. ** Google has restored the service. ** Unknown at this time. It is a Google error. We have been in touch with Google and they are looking into it. We will update the systat when we know more. Check back for updates.
CMS/Peoplesoft Jan 12 2014 - 13:49 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions The PeopleTools upgrade is complete and PeopleSoft HCM is available.
CMS/Peoplesoft Jan 10 2014 - 17:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions Beginning at 5pm on January 10, PeopleSoft HCM will be down while it is upgraded to PeopleTools version 8.53. A separate systat will be sent when they system is back up.
Other Jan 9 2014 - 09:00 Student Health Center The test environment volume on shc-pyramed went offline, causing a server crash. The volume was disconnected to bring the server back up quickly, but has now been restored.
Other Jan 9 2014 - 00:01 Everyone using SharePoint and or Project server The SSL cert will expire at midnight the 8th. We are experiencing problems with the new cert and are requesting a new one. Site may be up as early as 9.. UPDATE. ITS is working on this issue. Users may work just fine until 16:00. UPDATE: The new cert has been installed and tested. Users should not have any problems.
Wireless Network Jan 8 2014 - 07:30 Campus Residents in Residence Halls Only & the JGC *** As of 11:45am, the work is completed and service restored *** In order to keep the "ResnetWireless" network working well, we have to add more IP capacity.
feedback