Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
CMS/Peoplesoft Sep 4 2013 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 9.02 and MP 9.03.
Campus Data Network Sep 3 2013 - 10:15 Network users at Marine Lab - both wired and wireless *** Service has been restored. Equipment was reset. TNS is investigating the cause. *** Unknown at this time. TNS is investigating. Check back for updates.
Campus Web Sites Aug 31 2013 - 09:00 All Central Web Server Clients A hardware component needs to be replaced.
Other Aug 29 2013 - 13:51 Users needing new ID cards. ** Service is once again available. ** The client lost connection to server.
Other Aug 29 2013 - 22:00 All users Upgrading server resources that require restart of Single Sign On system
Campus Data Network Aug 29 2013 - 08:30 Wireless & Wired network users connecting from the on-campus Residence Halls At 17:56 on 8/27/13, a wired network module that passes traffic between the campus wireless controllers and the Residence Hall network restarted unexpectedly. Upon investigation, this restart also occurred on August 24th. The switch is unstable at this time and emergency corrective action is required.
Campus Data Network Aug 28 2013 - 15:45 Network users at Marine Lab - both wired and wireless ** Problem has been resolved. Suddenlink CPE has been recycled. TNS will continue to monitor the line. ** Unknown at this time. TNS has found performance issues which is affecting Marine Lab network (wired and wireless). TNS is investigating. Check back for updates.
Other Aug 27 2013 - 22:00 All campus users Upgrading server resources that require restart of Single Sign On system
Wireless Network Aug 27 2013 - 17:56 Wireless users connecting from the on-campus Residence Halls At 5:56PM today, a wired network module that passes traffic between the campus wireless controllers and the Residence Hall network restarted unexpectedly. Upon investigation, this restart also occurred on August 24th. Service quickly restored but we will likely schedule a maintenance period soon to replace the module in question. Updates will be posted as they become available.
Campus Data Network Aug 27 2013 - 17:53 Data Network Users at Marine Lab Only Connectivity went down around 17:53. Service Restored without intervention at 18:13, no cause is known at this time.
Other Aug 27 2013 - 15:58 All campus users. ** Services are once again available with the exception of Nolij. ** Single Sign-On/myHumboldt portal is currently unavailable. We are investigating.
Other Aug 26 2013 - 16:13 All campus users. ** Service is once again available. ** Single Sign-On/myHumboldt portal is currently unavailable. We are investigating.
Off-Campus Internet Connection Aug 24 2013 - 01:00 Potentially all campus community on and off campus Emergency Maintenance is required on a network packet queuing device that is experiencing a hardware issue. The device will be reset, which could impact connectivity. However all previous tests have not impacted connectivity, although there is low risk.
Other Aug 15 2013 - 23:00 All users Single Sign On configuration update.
Other Aug 18 2013 (All day) All Users Scheduled Monthly Maintenance has been canceled.
CMS/Peoplesoft Aug 14 2013 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window MP 9.01 will be installed.
Other Aug 6 2013 - 13:09 Customers of SharePoint and Project Server The system has processes that are stuck in the queued and cannot be flushed manually.
Other Aug 1 2013 - 18:00 New functionality is being added to the myHumboldt portal as part of the Evolution 3 project. This includes the ability for all users to customize their home tab; new resources, business tools and appearance for faculty & staff users and new personalized academic progress and financial aid information for students.
CMS/Peoplesoft Jul 24 2013 - 18:00 All CFS Production (FCFSPRD) and CFS Data Warehouse application and database services users. During our regularly scheduled maintenance window, CMS will be installing updates to the Fees application.
Network Folders Jul 19 2013 - 17:00
Other Jul 21 2013 - 05:00 All Users Scheduled Maintenance
CMS/Peoplesoft Jul 17 2013 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following item will be installed: Current SAP Unit Obligation Code.
CMS/Peoplesoft Jul 16 2013 - 09:00 All CSU PeopleSoft users Unknown, we will update when we have more information from CMS Central System appears to be back up, will add detail if we get it from CMS Central
Other Jul 11 2013 - 08:36 Campus Users A phishing attempt went out early this morning with a subject of "Important Message About Your Humboldt State University Account" and a "From" field of "Humboldt State University Account <websupport@humboldt.edu>" advising users to click a link named "https://www.humboldt.edu". Please have your users ignore and delete.
Campus Data Network Jul 10 2013 - 23:33 Occupants of Hadley House #56 ONLY House is connected via high speed DSL over aging copper lines, running at 15Mbps. DSL system is unable to sustain 15Mbps and had to be set to 10Mbps to restore connectivity. TNS is actively working on a fiber optic solution expected to go live in the next 6 months.
CMS/Peoplesoft Jul 10 2013 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: GRE Test Load and a Mod to Grades HSU Processing.
Domain Name Service Jul 9 2013 - 17:00 All Users The Secondary DNS server will be migrated to a Virtual Server due to running on obsolete hardware. The actual cut-over is expected to take less than 5 minutes, followed by testing. The system has been moved, and tested.
Campus Data Network Jul 8 2013 - 14:00 Network Users in Hadley House only *** Systems were rebooted and Service has been restored. *** TNS is investigating. Check back for updates.
Other Jul 5 2013 - 16:45 Wireless and ResNet Users The ResNet/Wireless DHCP server will be migrated from running on obsolete hardware to a Virtual Machine. The DHCP Server has been migrated.
Campus Phone System Jul 3 2013 - 15:20 Some campus voicemail users TNS is still investigating. We will know more after updates run Thursday morning TNS is investigating. Check back for updates. *** Update Service was restarted. Problem has cleared. A scheduled upgrade of the application will be upcoming to resolve the issue.
feedback