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System Status Archive

System Issue start Who is affected What happened
Campus Data Network Feb 13 2013 - 10:55 Network users in Walter Warren House (038) *** Network connectivity has been restored. If you can't connect, reboot your computer *** TNS is investigating. Check back for updates.
CMS/Peoplesoft Feb 13 2013 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions CORRECTION: During our CMS Central Maintenance Window, the following item(s) will be installed: Maintenance Pack 7.00 self service retrofit fix
Pharos Pay-for-Print Feb 8 2013 - 19:00 ** SERVICE IS ONCE AGAIN AVAILABLE ** Pay-for-Print Users ** SERVICE IS ONCE AGAIN AVAILABLE ** On Sunday we repaired an issue with the C-Card server, restoring service.
Email and Calendaring Feb 11 2013 - 09:00 All Users The axe.humboldt.edu, and redwood.humboldt.edu Subdomain aliases will be retired.
CMS/Peoplesoft Feb 6 2013 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our CMS Central Maintenance Window, the following item(s) will be installed: Updated Orientation Module, Student Financials Fee Administration, SDRC ERSS Modification, Remove 2/4/13 Self-Service Admissions Emergency Fix, and Corrected MP 7.00 Retrofits.
Off-Campus Internet Connection Feb 5 2013 - 20:28 All campus community members on and off campus At 8:28pm, The HSU primary connection to the Internet began experiencing intermittent loss of connectivity. The link flapped up and down several times within about a 15 minute window. Network technicians decided to manually switch the campus to the backup link to ensure stability until CENIC can determine the cause of recent issues with the primary link.
Other Feb 5 2013 - 20:00 Any nolij user Nolij is being moved to newer hardware.
CMS/Peoplesoft Feb 4 2013 - 18:00 Admissions applicants ****Change planned for tonight was cancelled. A separate systat will go out once the installation date/time is confirmed by CMS Central *******************A change in last week's maintenance packs had an unexpected impact on messages appearing in Student Center for applicants. HSU created a temporary fix that will be installed this evening and we will continue to investigate what triggered the problem.
Campus Web Sites Feb 4 2013 - 09:00 All Central Web Users The /events site has been temporarily suspended, as it created an endlessly looping mysql query. Apache, and MySQL had been restarted.
Account Center Jan 31 2013 - 09:54 ** SERVICE IS ONCE AGAIN AVAILABLE ** Users of Account Center ** SERVICE IS ONCE AGAIN AVAILABLE ** We are currently investigating.
Campus Data Network Feb 3 2013 - 06:00 There should be no affect to network users A circuit upgrade will be performed on HSU's redundant link. This upgrade will require an equipment module replacement and reload.
CMS/Peoplesoft Jan 30 2013 - 17:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our CMS Central Maintenance Window, the following item(s) will be installed: Maintenance packs 6.03, 7.00, 7.01, 7.02, 7.03. MP 7.01 retrofit and Student Financials Fee Administration.
Wireless Network Jan 29 2013 - 22:09 Wireless users in the CreekView Housing Complex One of the three campus wireless controllers rebooted due to a kernel panic. APs using this controller automatically restarted causing a brief loss of connectivity until the affected APs synchronized with the assigned secondary controller. An Investigation will follow beginning 30JAN2013.
Moodle Jan 29 2013 - 13:01 Moodle Users Unknown at this time. Moodle programmer and System Administrator are investigating The system ran out of memory, and had to be rebooted with more RAM. It should be working again at this point.
Campus Data Network Jan 24 2013 - 10:42 Computer users in Forbes D It is being worked on. Check back for updates. ** Power has been restored. TNS will continue to monitor **
Campus Data Network Jan 24 2013 - 07:00 No Network in Forbes D due to no power ** Has been Restored ** Unknown at this time. An Electrician has been called. Once power has been restored, you may need to reboot your computer to gain network connectivity. Check back for updates. ** Has been restored - if you still have network troubles, reboot your computer. **
CMS/Peoplesoft Jan 23 2013 - 18:00 Finance and Finance Data Warehouse users The following changes do not impact campus end-users other than the fact that the systems will be unavailable. CMS Central will install into CFS: Update to 1099 Misc Report, Update to AR Aging by Fund and Account Report, Update to AR Aging by Customer Report, and Update to Billing Invoice.
Campus Phone System Nov 27 2012 - 12:00 Phone users - Congestion issue / Diversion - ring no answer problem has been resolved Service has been restored. Problem was due to a corrupted file.
Campus Phone System Jan 15 2013 - 09:02 All phone users who are connected to LIM 7 Service has been restored. TNS is still investigating situation.
Account Center Jan 10 2013 - 07:53 All Account Center Users Getting Service Temporarily Unavailable message when trying to log in. [Now Available]
OBI Jan 10 2013 - 08:21 OBI Users Users trying to log in getting "Unable to sign in. An error occurred during authentication." Looking into problem. Will update when resolved. [Available - may be intermittent issues]
Account Center Jan 10 2013 - 07:25 Users of Account Center ITS is looking into the problem
Campus Data Network Jan 9 2013 - 10:15 Computer users in Hadley House TNS is investigating on it. Check back for updates. ** UPDATE - Service has been restored. **
OBI Jan 8 2013 - 08:13 OBI Users Working on resolution [Issue Resolved]
Account Center Jan 8 2013 - 07:44 Users trying to connect to Account Center Giving error message: Service Temporarily Unavailable [Issue resolved]
Account Center Jan 7 2013 - 08:16 Users of campus systems Database is unavailable, ITS staff are working on the issue. Activity log table had filled, is now cleared
Account Center Jan 7 2013 - 08:19 Account Center Users We are investigating. Updates to follow.
Network Folders Jan 6 2013 - 11:00 A filesystem move is running that will take longer than the standard maintenance window.
Moodle Jan 4 2013 - 08:00 Off-campus Moodle Users Moodle 2.3 will re-directed to the learn.humboldt.edu address this Friday. The goal is full functionality by Monday the 7th. On Campus, the switch should be seamless. IF YOU ARE WORKING AT HOME you may experience some access issues during the transfer. This is due to "caching" on your computers. Moodle is NOT broken, it just the various servers are catching up. Please Plan accordingly. From the 7th on, log into Moodle normally via MyHumboldt. Call Moodle Support with Questions.
Wireless Network Jan 2 2013 - 14:53 Occupants of Jenkins Hall TNS needs to switch Access Points over to use a different power injector.
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