Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
System Status

Services For

About

User Support Services :: Staff

User Support Services Staff

Director: Steve Darnall

Desktop Support Team

Lead: Jeanne Wielgus

Information Technology Consultants:

Labs :: Desktop IT Contacts

Below are the names, locations, phone numbers and emails for Desktop IT staff. Please do not contact these individuals directly with lab problems; instead, use the online problem report form.

IT Council :: Network Advisory Working Group

The Network Advisory Working Group (NAWG) provides input to the Humboldt State University IT Council on all issues relating to networks and their use within HSU facilities.

The NAWG is specifically tasked to:

IT Council :: Desktop Support Working Group

The Desktop Support Working Group (DSWG) provides input to the Humboldt State University IT Council on all issues relating to desktop computers and their use within HSU facilities.

The DSWG is specifically tasked to:

IT Council :: ITC Members

Information Technology Council Members
IT support staff may sign up for the ITC listserv at itc@redwood.humboldt.edu

Telecommunications and Network Services

Mission Statement

The mission of Telecommunications and Network Services at Humboldt State University is to excel at providing telecommunications and network communication services on campus. Our goal is to strive to provide a top quality, high value technological infrastructure. We shall promote and support Humboldt State University's goals in providing access to information and resources that enhance the Academic teaching and learning experience.

ITS News

Check this page regularly for the latest updates in ITS policies and procedures

Emergency Text Message Alerts

In the event of a campus emergency, the University can alert you via a text message to your cell phone. If you would like to participate in this program, please register your cell phone in the Account Center. Read more about Emergency Text Messages.

ITS Contacts

Office of the CIO

Chief Information Officer | Anna Kircher | (707) 826-3815 voice | (707) 826-6100 fax | Van Matre Hall Room 200

ITS Project Office

Director | Melinda Haynes Swank | (707) 826-5204 voice | (707) 826-5088 fax | Gist Hall Room 209

Central IT Systems and Services

Director | Josh Callahan | (707) 826-3815 voice | (707) 826-6100 fax | Van Matre Hall Room 201

News

Zimbra Unavailable July 18-19 for an Upgrade

To ensure that we are providing you with the best Zimbra experience possible, we will be upgrading Zimbra to the current version (5.01.6) on July 18-19. Zimbra will still look and act the same way; however, this upgrade will fix a some issues such as Administrative permissions on shares reverting to Manager permissions, and signature changes disappearing.

Zimbra will be unavailable from noon on Saturday, July 18, 2009 until noon on Sunday, July 19, 2009 for this upgrade.

About Information Technology Services

Information Technology Services (ITS) is responsible for all aspects of innovation, implementation and maintenance of information technology across the Humboldt State University campus, as well as integration with appropriate IT services across the other 22 California State University system campuses.

The principal elements of HSU ITS are: