1. What is the url for Blackboard?
2. What are some advantages to using Blackboard?
3. How do I get a Blackboard account set up / course created?
4. How do I add students to my course?
5. How do I remove students from my course?
6. How do students access my course?
7. How do I (or my students) change my password?
8. How do I update students' email addresses?
9. How can I or my students contact someone for help with Blackboard?
10. My students can't get into my course, or My students don't have a link to my course on their "My Institution" page.
11. My course is set to unavailable. Why is that, and how do I make it available?
12. How do I know who has completed a survey and see the overall results of the survey?
13. What version of Blackboard are we using?

What is the url for Blackboard?

http://blackboard.humboldt.edu. (Note that there is no www in the url)

What are some advantages to using Blackboard?

Blackboard has many advantages, including password-protection, security, communication, features, and online testing. For details, see the "What is Blackboard?" information page.

How do I get a Blackboard account set up / course created?

To set up a Blackboard course, fill out a Course Request Form.

How do I add students to my course?

Professors are unable to add students to courses. This is done automatically by the Courseware Development Center. For details see Procedures and Policies: Adding Students.

How do I remove students from my course?

1. Go to Control Panel > User Management > Remove Users
2. Either Search for the particular student or List All
3. Check the box to the left of the name of the student(s) you wish to remove
4. Type the word "Yes" in the box at the bottom right of the page exactly as it appears
5. Click Submit
6. Click OK in the warning box

The student(s) will no longer appear in your class roster, or have access to the course information. NOTE: removing a student from a course will permanently delete all of their information in the Online Gradebook; these items can not be recovered by Blackboard Support.

How do students access my course?

Student access all Blackboard courses by going to http://blackboard.humboldt.edu. Their user id is the same as their HSU axe id (i.e. rq1) and their password is their social security number with no dashes.

How do I (or my students) change my password?

To change your password, log into Blackboard. Under the My Institution tab, in the Tools section, click on Personal Information. Then click the link for Change Password.

How do I update students' email addresses?

1. Go to Control Panel > User Management > List / Modify Users.
2. Either Search for the particular student, or List All
3. Click the Properties button to the right of the student's name
4. fill in the new email address
5. leave the password fields blank
6. Click Submit at the bottom of the page.

NOTE: changes affect students' email addresses in all their Blackboard courses.

How can I or my students get help with Blackboard?

Students can call the HELP desk at 826-HELP.

Professors can e-mail bbsos@humboldt.edu for help. Instructors may also visit the Courseware Development Center on the third floor of the library, or call us at 826-3633.

My students can't get into my course, or My students don't have a link to my course on their "My Institution" page.

Your course is probably set as "Unavailable to Students". See below.

Why is my course "Unavailable", and how do I make it available?

When Blackboard courses are created, the default setting makes them unavailable to students. This allows you to post and organize course content before students have access to the information. You will need to make your courses available to students before they are able to view any of your course content.

To make your courses available to students:

1. In the Control Panel, under Course Options, click Course Settings
2. Click the link for Course Availability
3. Choose Yes, and click Submit

How do I know who has completed a survey and see the overall results?

You can view who has completed a survey by going into the online gradebook. Choose the Report by Item option and select the Grades button next to the survey. When students have completed the survey, they will have a checkmark in the grade spot. On this same page, there is also a link titled Detailed Analysis. This link will summarize all of the responses given.

What version of Blackboard are we using?

We currently are using version 6.0.