Drop & Refund Policy

Since Extended Education is a self-supporting program, enrollments in courses must be sufficient to pay salaries and other expenses. The following refund procedures have been adopted according to the formula for refunds established in Title V of the California Administrative Code.

A student who, for any reason, finds it impossible to complete the course for which s/he is registered must inform the Office of Extended Education by completing and submitting the proper forms. Please allow four to six weeks to receive refund. Credit card refunds are in check form, not credit on an account.

For refund purposes, the drop will be effective as of the time during normal business hours (Monday-Friday, 8 a.m.-5 p.m.) that Extended Education receives, or is able to receive written notification.

Non-attendance or stopping payment on a check or payment voucher does not constitute an official drop, nor does only notification to the instructor. Drops do not necessarily entitle the student to a refund of fees paid, or the cancellation of fees still due. Refunds or cancellations of fees still due will be computed in accordance with the terms below.

Class cancels

ALL COURSES:

All fees returned.

Drop before the first class session

ALL COURSES:

The entire course fee will be refunded less a $10 administrative fee or any non-returnable deposit. The drop will be effective on the time (during normal business hours) that written notification is received.

Drop on or after the first class session

OPEN UNIVERSITY (for FALL/SPRING semester-long courses):

65% of fees collected will be refunded until the end of the fourth week of the semester. No refund will be issued after the end of the fourth week of the semester.

During the first four weeks of instruction, a student may drop a class without obtaining instructor approval and no notation will be recorded on the student’s academic record. The student must complete a Drop Form available from the Office of Extended Education.

After the first four weeks of classes, Instructor, Department Chair approval, and a serious and compelling reason is required. The student must submit the completed Drop Form to the Office of Extended Education. A “W” grade is recorded on the academic record. Failure to officially drop will result in a failing grade. The time of drop will be determined by the date on which the Office of Extended Education received written notification of the student’s drop, or by the postmark date on such mailed notification, whichever occurs first.

All courses, including arranged classes, i.e., Directed/ Independent/Conference studies, are considered to have begun on the first day of the semester (e.g., if you enroll midterm for an independent study, for refund purposes you have begun your studies on the first day of classes for that semester). Refunds will be computed on this basis.

SUMMER: see summer refund schedules below.

EXTENSION, SPECIAL SESSION, NON-CREDIT
COURSES OF FIVE MEETINGS DURATION OR LONGER:

65% of fees collected will be refunded until 25% of the course time has elapsed, after which no refund will be made. The instructor’s signature on drop form is required. Failure to officially drop will result in a failing grade. Courses of four meetings or less: a student is not eligible for a refund if drop from the course occurs at any time after the course has begun.

Retroactive refunds

Requests for retroactive refunds due to extenuating circumstances must be received within six months of the last day of the course.
See Retroactive Credit in General Information for details.

Distance Learning

(Internet/Online; excluding Open University):

No refund will be issued for dropping a distance learning course once the student has been given access to
the course. See Distance Learning for more information about Distance Learning courses.

> > Go to Dates to remember Adding, dropping, credit/no credit

The Summer Refund Schedules below are subject to change.

Summer Extension Refund Schedule

COURSE DURATION

 DATE DROPPED

 REFUND AMOUNT

 courses of
5 meetings or more

Prior to the first class session

Total fee minus $10

On or after the first day

65% of fees collected will be refunded
until 25% of the course time has elapsed

After 25% of course time elapsed

No refund

 courses of
4 meetings of less

Prior to the first class session

On or after the first day

Total fee minus $10

No refund

Summer Open University &
Special Session Refund Schedule

 

Date dropped

Refund Amount

5+ week
session

Prior to the first class session

Total fee minus $10

First two days of class

Total fee minus the fee for one unit

Any other day of the first week

(Total fee minus the fee for one unit) x  65%

Any day of the second week

(Total fee minus the fee for one unit) x  25%

After second week

No refund

 

3-4 week
session

Prior to the first class session

Total fee minus $10

First two days of class

Total fee minus the fee for one unit

Any other day of the first week

(Total fee minus the fee for one unit) x  65%

Any day of the second week

No refund

 

2 week
session
or less

Prior to the first class session

Total fee minus $10

After the first class session

No refund


One unit courses must be dropped prior to the first meeting for students to be eligible for a refund of total fees minus $10 service charge. There is no refund any time after the class begins.

The time of drop shall be determined by the date written nitification is received by the Office of Extended Education, or postmark on mailed notification, whichever occurs first.

Arranged classes, i.e. Directed/Independent/Graduate Continuous Enrollment/Conference Studies, are considered to have begun on the first day of the semester. (If you enroll midterm for an arranged class, for refund purposes you have begun your studies on the first day of the term.)