In order to better serve you, effective immediately and until further notice, we are asking you to discontinue use of the ~cmshelp trouble ticket form. Instead, please use the following channels for support.
For help with PS navigation, reports, and how to obtain and understand data, please attend the weekly drop-in sessions for existing PS Finance inquiry users, Tuesdays 1:30-4:30 in the CMS Lab (beginning Feb 15).
To notify us of accounting corrections needed, please contact the Accounting/Accounts Payables departments, just as you would for corrections in FRS. If you don’t know which staff member to contact, please call Accounting at x4271.
To request changes or additions to chartfield values, please contact Denise Isaac (x5788, dfi7001).
To notify us of payroll corrections needed, please email the Payroll department (Patty Ambrosini, paa7001).
For help with access to HR payroll detail, including logins and accessible departments, please email the Payroll department (Sue Peck, sep7001).
For help with requisition entry, please email the Purchasing department (Joyce Baltierra, jlb7002).
For help with budget data, please contact the Budget Office (David Rowe, x5725, dr40).
For help with existing Finance logins and passwords, please contact Katherine Granfield (x5745, kpg7001).
Although we are suspending use of the campus PS Help Center Website, we will honor all trouble tickets submitted through that site between 1/26/2005 and 2/10/2005, in keeping with our earlier memo.
Thank you for your patience and compliance as the Finance application evolves.