BA220, Administrative Communications, is your opportunity to gain confidence in your communication skills in a supportive classroom situation. Your success in this course will translate directly into communication skills that will make you a more valued employee in any workplace. Business and non-business majors are welcome.
Goals for You 
Syllabus and Policies 
First Aid For Your Grade
Greg's Information/Opportunity Model 
Greg Nesty Grammar Guide
Internet BA220 Resources
Home Page of the University of Victoria Department of English Writer's Guide
Suggestions for Getting Past the Blank Page
Examples of Active and Passive Voice
How to Write a Summary
Back to Greg Nesty's Home Page
TWENTY-TWO GOALS FOR YOU IN BA 220
1. Use writing to sharpen your thinking skills.
2. Gain writing and speaking confidence in business situations.
3. Know how to get past the "blank page."
4. Make your writing "reader centered."
5. Organize and present information logically.
6. Summarize concisely and effectively.
7. Improve creativity in research and communication.
8. Write without wordiness or jargon.
9. Design documents for positive visual impact.
10. Edit your own writing and that of others.
11. Gain experience in group research/writing situations.
12. Control writing tone to respect your reader's emotions, yet avoid phony tricks.
13. Convey positive information enthusiastically.
14. Convey negative information truthfully, yet not bluntly.
15. Understand and use techniques of persuasive writing.
16. Write job-seeking materials that present you at your best.
17. Use effective and accepted formats for memos, letters, and reports.
18. Use visual presentations effectively, including electronic media.
19. Understand group dynamics in order to conduct effective interviews and meetings.
20. Improve listening skills and build on these skills in business communication settings.
21. Be aware of legal and ethical issues that you may encounter in business communications.
22. Anticipate how your communications will need to respect diversity in the workplace and in the global setting.
