Library Material List - Communication Skills

  • 21 Ways to Defuse Anger and Calm People Down - (4 Cassette Tapes & 1 Workbook)
  • The Art of Communicating - (1 Book)
  • The Art of Resolving Conflicts in the Workplace - (1 Video Tape)
  • The Arts of Criticism . . . Giving and Taking (1 Video Tape)
  • Assertiveness - The Right Choice - (4 Cassette Tapes)
  • Building Blocks of Business Writing - (1 Book)
  • The Business of Listening - (1 Book)
  • The Cambridge Encyclopedia - (1 Book) - Reference
  • Clear Writing - (1 Book)
  • Communicate! - (1 Video, 1 Cassette Tape & 1 Book)
  • Conflicts! Conflicts! - (1 Video Tape)
  • Controlling Anger - How to Turn Anger into Positive Action - (4 Cassette Tapes)
  • Courageous Followers, Courageous Leaders - New Relationships for a Changing Workplace - (1 Video Tape)
  • Dealing with Conflict - (1 Video Tape)
  • Difficult People - How to Deal With Them - (1 Video Tape)
  • Effective Meeting Skills - (1 Book)
  • Effective Presentation Skills - (1 Book)
  • The Eight Essential Steps to Conflict Resolution - (1 Book)
  • Fifty One-Minute Tips to Better Communication - (1 Book)
  • Giving and Receiving Criticism - (1 Book)
  • High-Impact Business Writing - (4 Video Tapes / 4 Cassette Tapes)
  • How to Be the Life of the Podium - Opener's, Closers & Everything in Between to Keep Them Listening - (1 Book)
  • How to Deal with Difficult People - Strategies for Getting Results with the Hard-To-Handle People in Your Life - (3 Video Tapes)
  • How to Improve Your Listening Skills - (1 Pamphlet)
  • How to Listen Powerfully - Reduce Misunderstandings, Sharpen Your Concentration and Hear More of What People are Saying - (2 Video Tapes)
  • How to Overcome Negativity in the Workplace - (4 Cassette Tapes)
  • Improving Peer Relationships - Achieving Results Informally - (1 Book)
  • Influencing Others - (1 Book)
  • Interpersonal Communication Skills - Training to Minimize Conflict and Build Collaboration in Today's Team- Oriented Workplace - (4 Video Tapes)
  • Invisible Rules: Men, Women and Teams - (1 Video Tape)
  • Managing Disagreement Constructively - (1 Book)
  • Managing Your Mouth - An Owner's Manual for Your Most Important Business Asset - (1 Book)
  • The Power of Effective Listening - (4 Cassette Tapes)
  • The Power of Words - (1 Video Tape)
  • Proofreading & Editing Skills - How to Achieve Total Accuracy in Written Communication - Volume One: Perfect Proofreading - (1 Video Tape)
  • Proofreading & Editing Skills - How to Achieve Total Accuracy in Written Communication - Volume Two: Grammar and Punctuation - (1 Video Tape)
  • Proofreading & Editing Skills - How to Achieve Total Accuracy in Written Communication - Volume Three: Spelling and Usage - (1 Video Tape)
  • Rowe College Business English - (1 Book)
  • Successful Negotiation - (1 Book)
  • Technical Presentation Skills - (1 Book)
  • Telephone Power! - (1 Cassette Tape)
  • Tongue Fu! - How to Deflect, Disarm, and Defuse Any Verbal Conflict - (1 Video Tape)
  • Webster's Third New International Dictionary - (1 Book) - Reference
  • Wordpower 1 - Vocabulary Builder - (6 Cassette Tapes)
  • Wordpower 2 - Vocabulary Builder - (6 Cassette Tapes)
  • Writing Fitness - (1 Book)