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Tech Guides :: Email :: Filters for SPAM

SPAM Filtering on HSU Email Server

The ITS Spam/Virus filtering service is now being provided by use of a hardware device specifically designed to handle this enormous task. This device has many customizable features and capabilities. The current configuration is set to block SPAM/VIRUSES from "known" spammers by using Real Time Blacklists (RBL). In addition to blocking based on Real Time Blacklists, email message attachments are scanned for known viruses.   

Email messages are then evaluated for SPAM content and are assigned a score between 0 and 10 (with 0 being not likely to be spam and 10 most likely to be spam). Currently any message scoring 3.5 or higher are being quarantined and held in the spam filter. You will receive a daily email summarizing the messages that have been quarantined. Messages with a score of 10 are blocked completely.

Customize Individual SPAM Settings

Individuals may now customize their personal SPAM settings by setting up an account on the Barracuda SPAM filtering server. Each Humboldt email address and alias will need an account on the system. For example, if your HSU email address is jdq1@humboldt.edu and you have also established an alias of John.Doe@humboldt.edu both addresses will need to have an account on the Barracuda server. (Email Aliases are currenly available for Staff and Faculty only.)

Using Message Filters

Message filters allow users to select messages based on rules or categories such as the Subject or From fields and move the message to a folder or to the trash to save or delete them. Instructions on how to use filters for webmail can be found in the filters section of the webmail online user guide. If you are using a client other than webmail, use the applications Help feature to locate instructions for setting up filters.

Need More Information or Assistance?

Contact the Help Desk, if you need assistance with filters or setting up a whitelist.

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