Skip navigation.
Contact Search Site Map
Photo of Technical Books

Service Links

Electronic Services

Accounts & Passwords Calendar: Meeting Maker Central Systems Course Evaluations Email Services Faculty Web Access Learning Management: Blackboard Learning Management: Moodle List Server: Majordomo Network Folders SSL Certificate Systems Status University Notices WebMail Web Server Wireless Hotspots

Other Services

Computer & Equipment Repair Computer Lab Information Courseware Development Hardware Purchase Agreements Help Desk Information Security Internet Service Providers Media Distribution Media Production People Locator Smart Classrooms Software Purchase Agreements Virus Protection

Form Links

Account Request Alumni Account Request Anonymous FTP Directory Blackboard Course Site Request Disk Quota Increase Email Account Quota Exiting Employee
Faculty Confidentiality Statement Form General (Non-faculty) Confidentiality Statement Form FrontPage Server Majordomo Administration Majordomo List Server Request Majordomo List Server Tools Meeting Maker University Notices Request Form

About Links

Chief Inforamtion Officer Academic Computing Instructional Media Services
Telecommunications and Network Services University Computing Services

Planning Links

Policy Documents Reports and Initiatives
Technology Plans University IT Committees

Tech Guide Links

Accessibility Program Connection Desktop Email Information Security Software Web Publishing
Students Faculty Staff

Tech Guides :: Email :: Mail Clients

What is SMTP (Port 25) blocking?

HSU blocks the standard port 25 for outgoing SMTP connections for off campus users. If you receive an error while sending mail from your HSU account while off campus, you can set your email client to use port 587 for outgoing messages. See the instructions below to adjust your settings.

Blocking Port 25 helps to reduce unwanted email like viruses and spam from bypassing our central servers which have the ability to filter viruses and spam. Many viruses, spam-bots, and other security threats mail themselves without going through our central spam and virus filtering servers, thus blocking port 25 will help stop these threatening messages.

Most users on-campus will not be affected by this change. If your desktop email client or email servers are already configured to use the central HSU’s email service for sending email, port 25 blocking will have no effect on your ability to send email. Also, the block will have no effect on users of web-based email clients, e.g., Webmail, Hotmail, YahooMail, etc.

RezNet customers will need to follow the off campus settings using the instructions listed below.

POP vs. IMAP Which to Choose?

Humboldt State University supports two email protocols: POP and IMAP. This document will help you decide which email protocol is best suited to your needs. Read More >>

Secure Email Client Software Setup

Before you begin setting up any email client, you must install the HSU SSL Certificate. Information about certificates and instructions for installation can be found by clicking Install Certificate.

Unsure about the type of account you should create? See Using Pop, IMAP and SSL below.

Required Server Information:

Note: It is not necessary to make any account changes if you are using HSU WebMail or Pine.


Email Client
Detailed Instructions
Text Only Instructions
Eudora Version 5.2
  1. Click Next after starting Eudora to use the New Account Wizard. Select Create a new email account.
  2. Enter the requested identifying information.
  3. Set Incoming server to imap.humboldt.edu or pop.humboldt.edu. Select the matching server type and click Next. IMAP users, set imap location prefix to mail/.
  4. Set Outgoing server to smtp.humboldt.edu. Off-campus users, check Allow Authentication.
  5. Click Finish. Select Tools, and then Options.
  6. OFF-CAMPUS users:
    1. Select Getting Started. Check Allow Authentication.
    2. Select Checking Mail. Select Required, Alternate Port under Secure Sockets when Receiving.
    3. Change the outgoing SMTP port from 25 to 587:
    1. Close Eudora.
    2. Copy the file C:\Program Files\Qualcomm\Eudora\ extrastuff\esoteric.epi to C:\Program Files\Qualcomm\Eudora\. (NOTE: Use the directory where you installed Eudora.)
    3. Open Eudora. Select Tools and then Options.
    4. Select Ports. Change the SMTP Port from 25 to 587.
  7. ON-CAMPUS users:
    1. BE CERTAIN that the Allow Authentication box is unchecked.
    2. Make no changes to the SMTP (Outgoing) Server port.
  8. Click OK complete the process.
Eudora Version 6.2
  1. Click Next after starting Eudora to use the New Account Wizard. Select Create a new email account.
  2. Enter the requested identifying information.
  3. Set Incoming server to imap.humboldt.edu or pop.humboldt.edu. Select the matching server type and click Next. IMAP users, set imap location prefix to mail/.
  4. Set Outgoing server to smtp.humboldt.edu.
  5. OFF-CAMPUS users ONLY: Check Allow Authentication.
  6. ON-CAMPUS users: BE CERTAIN that Allow Authentication is unchecked.
  7. Click Finish. Select Tools, and then Options.
  8. Select Checking Mail.
  9. OFF-CAMPUS users:
    1. Check the Allow Authentication box.
    2. Check Use submission port (587).
  10. ON-CAMPUS users:
    1. BE CERTAIN that the Allow Authentication box is unchecked.
    2. Make no changes to the submission port.
  11. Click OK.
  12. Your first use of Eudora will require certificate acceptance. Click Yes.
Reconfigure Eudora 6.2
  
  1. Select Tools and then Options.
  2. Select Getting Started. Change the Mail Server (Incoming) to pop.humboldt.edu or imap.humboldt.edu as appropriate.
  3. OFF-CAMPUS users ONLY: Check Allow Authentication.
  4. ON-CAMPUS users: BE CERTAIN that Allow Authentication is unchecked.
  5. Select Checking Mail. Under Secure Sockets when Receiving, select Required, Alternate Port.
  6. Select Incoming Mail and select POP or IMAP as appropriate. IMAP users, enter mail/ as the IMAP Mailbox Location Prefix.
  7. Select Sending Mail.
  8. OFF-CAMPUS users:
    1. Check the Allow Authentication box.
    2. Check Use submission port (587).
  9. ON-CAMPUS users:
    1. BE CERTAIN that the Allow Authentication box is unchecked.
    2. Make no changes to the submission port.
  10. Click OK to exit the setup process.
  11. Your first use of Eudora will require certificate acceptance. Click Yes.
Microsoft Outlook 2003 - New Install
  1. Click Next from the Welcome page. Select Yes, and then click Next.
  2. Select Server Type as IMAP or POP.
  3. Fill out the displayed form. Set Incoming mail server to imap.humboldt.edu or pop.humboldt.edu as appropriate. Click More Settings.
  4. Off-campus users only: on the Outgoing Server tab, check outgoing (SMTP) server requires authentication.
  5. On the Connection tab, specify the type of email connection you will be using.
  6. On the Advanced tab, enter the appropriate Server Port Numbers. Change the Incoming server to 993 for IMAP and 995 for POP. Check that the Incoming server requires an encrypted connection (SSL). Change the Outgoing server (SMTP) to 587. Click OK.
  7. Click OK, Next, and then Finish to complete the setup process.
Reconfigure Outlook 2003
  
  1. Click Tools, and then E-mail Accounts.
  2. Select view or change an account and click Next.
  3. Select the account you want to change, and click Change. To add a new account, click Add.
  4. Select the desired server type, IMAP or POP, and click Next.
  5. Fill out the form. Set Incoming mail server to imap.humboldt.edu or pop.humboldt.edu as appropriate. Set Outgoing mail server to smtp.humboldt.edu. Click More Settings.
  6. Off-campus users only: on the Outgoing Server tab, check outgoing (SMTP) server requires authentication.
  7. On the Connection tab, select the appropriate email connection type.
  8. On the Advanced tab: IMAP accounts, change the Incoming server (IMAP) to 993. POP accounts, change the Incoming server (POP) to 995. For BOTH IMAP and POP, check Incoming server requires an encrypted connection (SSL) and change the Outgoing server (SMTP) to 587.
  9. Click OK, Next and then Finish to complete the setup process.
Microsoft Entourage 2004
  1. Click Tools and then Accounts.
  2. Click New to create a new account. To edit an account, highlight the account, click Edit and skip to step 4.
  3. Select the desired account type, IMAP or POP. Click OK.
  4. Complete the Account Settings tab. IMAP server is imap.humboldt.edu. POP server is pop.humboldt.edu. SMTP server is smtp.humboldt.edu. Click Advanced Receiving Options.
  5. Check the SSL requirement box. The port will change to 993 for IMAP or 995 for POP. Close the dialog.
  6. Click Advanced Sending Options. Check Override default SMTP port and change the port to 587. Close the dialog.
  7. Click OK to complete the setup process.
Macintosh Mail
  1. Click Mail and then Preferences.
  2. Complete the form. Select account type IMAP or POP as appropriate, and set the Incoming Mail Server to imap.humboldt.edu or pop.humboldt.edu, respectively. Set the Outgoing Mail Server to smtp.humboldt.edu. Click OK.
  3. Back at the main click Mail again, and then Preferences. Click Server Settings in the Outgoing section. Change the Server Port to 587. Off-campus users only: select Password in the Authentication box.
  4. Back at the Account window, click the Advanced tab.
  5. Check Use SSL. Set the Port number to 993 for IMAP or 995 for POP.
  6. Click Close and then Save to complete the setup process.
Mozilla Thunderbird
  1. On the New Account Setup screen select Email account, and click Next. If you're reconfiguring a Thunderbird account, start with number 6 below.
  2. Type your name and complete email address. Click Next.
  3. Select the server type and enter the corresponding server name, imap.humboldt.edu or pop.humboldt.edu. The outgoing server is smtp.humboldt.edu.
  4. Enter your User Name. Click Next twice.
  5. Click Finish to continue.
  6. Select Tools -> Account Settings from the menu bar.
  7. Select Server Settings. Check Use secure connection (SSL) to change the port number which should be 995 for POP or 993 for IMAP. Off-campus users,Use secure authentication.
  8. Select Outgoing Server (SMTP). Change the port to 587. Click OK.
  9. The first time you use Thunderbird to access your HSU email account, click to select Accept this certificate permanently, and then click OK.

Using POP, IMAP and SSL

Post Office Protocol (POP) - Good choice if you only connect from one location. Allows your workstation to retrieve mail that the server is holding for it. Normally, mail is downloaded to your email client and then deleted from your server account. You can override the deletion of messages from the server on download by checking the leave mail on server option during setup. Just be sure to set a deletion schedule so you don't exceed your allotted space on the server.

Internet Messaging Access Protocol (IMAP) - Good choice if you check your mail from several different locations. IMAP allows a client to access and manipulate electronic mail messages on a server. Your mail messages remain on the server. New message headers are downloaded so you can see what messages you have more quickly. If you choose to view a message, it is downloaded to your workstation.

Secure Sockets Layer (SSL) - Required as part of your email setup for a secure connection when receiving mail using your HSU account. SSL encrypts your HSU User Name, Password and mail messages as they travel over the internet, ensuring that others are unable to acquire your personal information or view your messages.

Back to install instructions.

© 2006 Humboldt State University : Information Technology Services : Rights & Usage
Services
Forms
About ITS
Planning
Tech Guides