Tech Guides :: Zimbra
Zimbra is here!
The campus email system has been upgraded to Zimbra, the new email system.
Go to webmail.humboldt.edu
Zimbra Available
HSU had the same email system for over 15 years, and used MeetingMaker for over 10 years. Things have changed in the email and calendaring worlds. We are pleased to announce that we have replaced HSU’s email AND calendaring systems!
Zimbra is available to the campus to use for both their email and calendaring needs. Zimbra combines mail and calendar into one easy-to-use interface that’s the same whether you are on campus or traveling the world. Zimbra lets you share a mailbox or calendar with any other HSU user, and you can look up HSU email addresses right from within your email message. Zimbra also offers a new set of features called “Collaboration Tools” that will make it easy for groups (students, staff and faculty alike) to work on common documents together.
For a basic introduction to Zimbra, see our Tour of Zimbra slide show.
Class and Teaching Schedules in Zimbra
Class and teaching schedules are automatically populated in your Zimbra calendar. Read more about this useful feature.
Answers to Frequently Asked Questions
For answers to common questions see the frequently asked questions page.
An Important Point to Understand about Email
Email systems are comprised of two basic components; (1) the server software that knows how to receive, route, and store emails for the whole university, and (2) the client software (like Eudora or Outlook) that lives on your computer and knows how to gather and present your emails to you. HSU will be using the Zimbra server software as its university email database, but you have several choices about what client software you use on your computer. More detailed information and assistance on choosing an email client is available.
If you have a smartphone/PDA or are considering buying a new one, check out the list of devices compatible with the Zimbra Mobile client.
What Help Can I Expect?
Once Zimbra is available (October 20, 2008), IT staff will visit the offices of staff and faculty to help move to the Zimbra Web Client. It may take some time to get to everyone’s office, but you can expect your ITC to schedule a time with you.
Moving your mail
If your mail is stored on the server (IMAP or webmail users), it will be automatically moved to the Zimbra server for you. If you download all of your mail to your computer (POP users), IT staff will help staff and faculty move that mail to the Zimbra server.
Moving you contacts
IT staff will be able to help staff and faculty move the address book contacts to the new server during their visit to your office.
Moving your calendar items
Unfortunately, there is no good automated tool that will successfully move all your appointments from MeetingMaker into the Zimbra calendar, so you will need to manually move your appointments. The Zimbra calendar will be available for you to start populating on October 6th. You should re-schedule any meetings that you initiated and accept invitations from others as they come in. If you were responsible for meeting room accounts (e.g., BSS 508) or equipment (e.g., a laptop or projector that could be checked out), you will need to request that those accounts be created in Zimbra. You will also need to re-create their schedules after the accounts are made. During these two weeks, you will be keeping two calendars up to date. Read more about MeetingMaker to Zimbra migration.
Training
Classes for faculty and staff will be offered beginning October 6th.You will be able to sign up for classes by going to www.humboldt.edu/~ftsc.
"How To" guides
Zimbra’s Help menu provides detailed instructions for most common tasks. If you run into a problem that the Help menu does not cover, contact the Help Desk at 826-4357.
Where to call for assistance
For general Zimbra questions, contact the Help Desk at 826-4357. Faculty and staff needing advice about which client to choose for an office computer, should contact your ITC.
Zimbra Entertainment
An entertaining piece about email development was produced by the Center for Excellence in Learning & Teaching. You can view the comic in pdf format or the transcript in MS Word format.
Early Migration Information for Computing Support Staff
Support Staff that need to assist users in migration should see the Early Migration Information for Computing Support Staff.
