HSU Moodle Support

Policies

Backups

Back-ups are the responsibility of the instructor. As with any other computer files, you should back-up your Moodle course and save it to your computer at the end of the semester. Backing-up is easy to do, just follow the instructions at this link.

The Help Desk can restore your course from this file if necessary.

Semester-End Procedures

At the end of each semester, active courses are made unavailable to students by the Help Desk, to comply with copyright laws. Courses are usually made unavailable a week after grades are completed. Instructors still have access to their courses by clicking the "Show Hidden Courses" link. Instructors may choose to remove students who have completed all coursework, and then make the course available to remaining students who need to finish incomplete classes. See the this link for instructions on how to do this.

Re-Using Course Data

If you wish to reuse data from a Moodle course site, we can restore content from a previous semester into the new one. To request this, Click the "Course copy request form" link located in the Quick Links area.

Inactive Course Sites

Inactive course sites are stored on the Moodle server for 1 full year after the course is completed. It is the instructor's responsibility to maintain records of student grades and any other pertinent student records, as this information cannot be archived when you back up the course.

Students

Populating Courses with Registered Students

Student enrollment is automatically handled by Moodle's integration with HSU's WebReg (Banner) database. Faculty can add students, teaching assistants, or instructors who aren't officially registered for the course, by following the directions given at this link. Note that students cannot be permanently dropped by using this feature, they have to be dropped from WebReg.

Updating Moodle Class Registries

Moodle class registries are updated three times a day, every day. Students will be able to go into a Moodle class immediately after signing up for the course in WebReg; it may take several hours for students who have added a class but not signed in yet to show up in the instructor's class roster (the Participants link in the Control Panel). Students who drop the class will be automatically removed.

Student Usernames and Passwords

Students and faculty login to Moodle using your HSU Username and your HSU Password. Moodle uses the same Username and Password as your Humboldt Email account, the Academic Computing labs, the Library, and a number of other campus systems.Backups & Migration