ITS :: Systems Status
What's Up and What's Not
The purpose of Systems Status is to provide customers with information on the current status of HSU central systems.
An archive is available of all advisories and notices since 2/1/2003.
A current listing of Scheduled Maintenance times is available.
ITS advisory information is also available by Voice Mail at 707 826-LINK (5465), and by contacting the Help Desk at 707 826-HELP (4357) or help@humboldt.edu. To receive an email when new advisories are posted, subscribe to the systat listserve by sending an email to majordomo@redwood.humboldt.edu with subscribe systat in the body of the message.
An information hotline for Humboldt State University campus is available at 707 826-INFO (4636). Call this number for information regarding campus emergencies, building closures and other conditions that may affect the normal operation of the University.
| Date | System | Message |
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11/07/09 Sat |
Posted: 11/07/2009 17:26 The Campus Mail Server (Zimbra) will be restarted at 5:30 P.M. Saturday, November 7th for maintenance. | |
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11/05/09 Thu |
Campus Network |
Posted: 11/05/2009 12:58 For Date: 08NOV09 Start Time: 10:00 AM End Time: 11:00 AM Purpose: Sunday morning, 08 NOV 2009, starting at 10:00 a.m., a Telecom Switch in Siemens Hall Rm. 112 needs to be replaced due a controller problem. Services Affected: First floor classrooms affected are rooms 108, 109, 110, 115, 116, & 117. Several Admin offices - rooms 206E & 215 will also be affected. The outage will be for one hour. |
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11/05/09 Thu |
CMS PeopleSoft |
Posted: 11/05/2009 09:46 CMS PeopleSoft Finance will be unavailable from Nov 5 at 5 p.m. through Nov 7 at 5 p.m. due to a CMS Central mandated database upgrade. The database upgrade from Oracle 9i to 10g is expected to improve stability and performance. The PeopleSoft 9.0 application features and functionality are unaffected by the upgrade. Additional information at http://www.humboldt.edu/~cms/Documents/Announcements/CMS_Finance10gUpgrade_Notice.pdf |
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11/05/09 Thu |
Natural History Museum |
Posted: 11/05/2009 13:29 Wireless access at the Natural History Museum is currently unavailable, and the cause is being investigated. Check back for updates. |
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11/05/09 Thu |
Siemens Classrooms |
Posted: 11/05/2009 14:37 Network Bulletin posted 05NOV09 @ 12:10 PM ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For Date: 08NOV09 Start Time: 10:00 AM End Time: 11:00 AM Purpose: Sunday morning, 08 NOV 2009, starting at 10:00 a.m., a Telecom Switch in Siemens Hall Rm. 112 needs to be replaced due a controller problem. Services Affected: First floor classrooms affected are rooms 108, 109, 110, 115, 116, & 117. Several Admin offices - rooms 206E & 215 will also be affected. The outage will be for one hour. |
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11/04/09 Wed |
Campus Network |
Posted: 11/04/2009 11:56 Update: AT&T has re-scheduled the maintenance on the primary campus Internet connection. The outage will now take place on Thursday November 5th 8:30 - 10:30am. Purpose: The campus was notified by CENIC that AT&T will be performing routine circuit maintenance on the primary campus Internet connection. Services Affected: NONE. The campus will automatically switch to our backup Internet connection. No impact to the campus is expected. This message is being posted for your information only. |
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11/04/09 Wed |
Library Wireless Access |
Posted: 11/04/2009 10:17 Network Bulletin Update posted 03NOV09 @ 10:05 AM ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The Wireless Internet access in the Library has been expanded to accommodate more simultaneous users in key areas such as the learning commons and café. |
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11/03/09 Tue |
Library Wireless Access |
Posted: 11/03/2009 08:28 Update Posted 02NOV09 @ 5:00 PM ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ TNS will be re-arranging access point locations and channel assignments for more capacity in key areas of the Library. All wireless access will be unavailable in the Library beginning at 5am on Wednesday November 4th. Access will be restored by 8am. For information on other wireless access locations on campus please visit: http://www.humboldt.edu/~its/techguides/connection/wireless/ |
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11/03/09 Tue |
Library Wireless Access |
Posted: 11/03/2009 10:28 Issue: Currently the first floor of the library (not the ground floor) is currently oversubscribed causing users the inability to connect to the HSU wireless system. Short-term Resolution for 03NOV08: Go the the second floor of the library to connect or some other campus wireless hotspot Wireless Network Outage Date: 04NOV09 Time: 06:00 - 0830 am Affected Areas: The entire Library building Work to be performed: Resurvey Library wireless coverage and relocate access points for optimal coverage and usage. Future Resolution: Upgrade and install additional access-points as per CSU ITRP2 project during the Spring semester. |
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11/02/09 Mon |
Campus Network |
Updated: 11/02/2009 08:25 - - - - - - - - - - - - - - - - - - - - Posted: 11/02/2009 08:25 For Date: Wednesday 04NOV09 Start Time: 8:30 AM End Time: 10:30 AM Purpose: The campus was notified by CENIC that AT&T will be performing routine circuit maintenance on the primary campus Internet connection. Services Affected: NONE. The campus will automatically switch to our backup Internet connection. No impact to the campus is expected. This message is being posted for your information only. |
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11/02/09 Mon |
Library Wireless Access |
Posted: 11/02/2009 14:11 Network Bulletin posted 02NOV09 @ 2:00 PM ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Wireless Internet access in the Library Learning Commons has been experiencing intermittent slowdowns and service interruptions. This happens when there are too many users concentrated on the first floor. If you experience difficulties, the upper floors have some unused capacity. TNS is looking into what options exist to add extra capacity. Check back for updates. |
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11/02/09 Mon |
www3.humboldt.edu |
Updated: 11/02/2009 11:58 www3.humboldt.edu is available now. - - - - - - - - - - - - - - - - - - - - Posted: 11/02/2009 09:57 www3.humboldt.edu is currently unavailable. The server will not boot and is being rebuilt due to a security compromise. Services affected: AC, CMS, CNRS, and CPS trouble tickets; Engineering web site; HSU NOW; Renewable Energy Student Union web site. |
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11/02/09 Mon |
Account Center |
Posted: 11/02/2009 09:51 Account Center (Webreg) is currently unavailable. Please check back for updates. |
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11/02/09 Mon |
Campus Network |
Updated: 11/02/2009 08:24 www.humboldt.edu is now available - - - - - - - - - - - - - - - - - - - - Updated: 11/02/2009 08:23 The online directory service was down before 7:30am until 8:14am on monday morning 11/2/09. The online directory service runs on the same server that www.humboldt.edu runs on, so it will come up at the same time as www.humboldt.edu. - - - - - - - - - - - - - - - - - - - - Posted: 11/02/2009 07:53 www.humboldt.edu and the online directory are currently unavailable. Please check back for updates. |
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10/29/09 Thu |
Moodle |
Updated: 10/29/2009 12:51 Updated: 10/29/2009 12:49 Moodle logins working again, ITS staff will continue to monitor the situation - - - - - - - - - - - - - - - - - - - - Posted: 10/29/2009 12:31 Moodle is currently unavailable. Check back for updates. |
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10/29/09 Thu |
Sophos AntiVirus |
Updated: 10/29/2009 11:59 The AV clients are now checking in correctly. - - - - - - - - - - - - - - - - - - - - Posted: 10/29/2009 11:47 Sophos AntiVirus clients are not currently connecting to the server for updates and policies. The Sophos server is being rebooted to correct this problem. |
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10/27/09 Tue |
Account Center |
Updated: 10/27/2009 11:07 Account Center is available. - - - - - - - - - - - - - - - - - - - - Posted: 10/27/2009 10:19 Account Center (Webreg) is down. Check back for updates. |
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10/27/09 Tue |
Wireless in JGC |
Updated: 10/27/2009 16:49 Wireless connectivity restored in the JGC. - - - - - - - - - - - - - - - - - - - - Posted: 10/27/2009 13:32 The Access Point in the JGC is down affecting wireless connectivity in the J. TNS is investigating the problem. Check back for updates. |
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10/23/09 Fri |
Web Server |
Posted: 10/23/2009 09:56 www3 had a compromised web account and was restarted10/23/2009 9:55am. |
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10/22/09 Thu |
Posted: 10/22/2009 14:42 Zimbra will be restarted today 10/22/09 at 11pm to update a setting for imap connections. Expected downtime is 15-20 minutes. | |
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10/21/09 Wed |
Network Bulletin |
Posted: 10/21/2009 15:58 For Date: 27OCT09 Start Time: 7:30 AM End Time: 7:35 AM Science B Network Outage required to move electrical circuit in preparation for ITRP2 network upgrade. Expect up to 5 minutes of no network connectivity in all of Science B. |
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10/21/09 Wed |
Resnet |
Posted: 10/21/2009 10:52 The Resnet network connectivity went down for just under 5 minutes at 10:29am this morning due to a power spike. Resnet network connectivity was restored at 10:34am. |
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10/21/09 Wed |
Science B Net Outage |
Posted: 10/21/2009 16:12 Network Bulletin posted 21OCT09 @ 03:08 PM ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For Date: 27OCT09 Start Time: 7:30 AM End Time: 7:35 AM Science B Network Outage required to move electrical circuit in preparation for ITRP2 network upgrade. Expect up to 5 minutes of no network connectivity in all of Science B. |
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10/21/09 Wed |
Updated: 10/21/2009 15:14 This issue was resolved at 10:35 AM - - - - - - - - - - - - - - - - - - - - Posted: 10/21/2009 08:19 All internal HSU mail delivery is being delayed, the problem is being investigated. Mail to and from off-campus addresses is being delivered. | |
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10/20/09 Tue |
E-mail (SMTP) |
Updated: 10/21/2009 09:18 This problem has been resolved with the reboot performed last night. This was related to a Zimbra/LDAP communication glitch. - - - - - - - - - - - - - - - - - - - - Posted: 10/20/2009 15:14 We have reports of some users who are unable to send mail right now. The email clients are prompting for a password but not accepting the password as valid. A reboot temporarily resolves this problem and allows the message to go through, but subsequent messages are blocked. We are investigating this problem. |
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10/20/09 Tue |
Possible Service Interruption |
Posted: 10/20/2009 14:39 There may be an interruption in service for the web cluster, LDAP and users cluster (affecting websites, e-mail and network folders) tomorrow (Wed 10.21.09) at 5pm lasting for no more than 30 minutes. We're not anticipating the outage will really be required, but we're setting this window just in case. |
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10/20/09 Tue |
E-mail (SMTPS) |
Updated: 10/20/2009 15:12 Attempts to roll back this setting have been unsuccessful. Users will be unable to use port 587 for on-campus mail and will have to reconfigure (if they haven't already) their systems to use smtp port 465 with SSL and authentication. This change impacts only a few users on campus who were configured to use port 587. We apologize for this inconvenience. - - - - - - - - - - - - - - - - - - - - Posted: 10/20/2009 11:35 A change to the SMTP settings was inadvertently made that is blocking port 587 ON-campus, which has caused some on-campus users using port 587 to not be able to send mail. This problem will be resolved soon. On-campus users will still have to configure their systems to use 465 for smtp by 4/18/10. |
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10/20/09 Tue |
Wireless Network |
Posted: 10/20/2009 14:57 The University Center Quad wireless access point was rebooted at approximately 2:50 pm to correct a problem. Service has been restored to this area. |
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10/19/09 Mon |
Posted: 10/19/2009 13:14 IMAP client connections to Zimbra have been timing out or failing intermittently. Systems administrators are investing the problem. Check back for updates. | |
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10/17/09 Sat |
Sending Mail |
Posted: 10/17/2009 16:17 The port for sending mail (smtp) is changing for off-campus mail users on 10/18. This does not apply to webmail or Outlook with the Zimbra Connector. Settings must be adjusted to use port 465 & SSL. See http://www.humboldt.edu/~its/services/webmail/smtp.shtml for instructions. |
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10/16/09 Fri |
Library Network |
Posted: 10/16/2009 16:30 Sunday (10/18) at 6am - All of the library wireless and wired network will be unavailable for up to one hour. The networking switch requires emergency maintenance due to some problems discovered this week |
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10/16/09 Fri |
Scheduled Maintenance |
Posted: 10/16/2009 16:32 Central Information Technology Systems and Services (CITSS) has a scheduled a service window from 5:01 AM - 11:00 AM on Sunday, October 18. Most central Linux and Windows servers will have security patches and updates applied during this window. Some of the patches will require that the systems be rebooted causing brief outages to the services provided. Major affected services include: Moodle, Webmail, the campus Web Server, HSU News Online, Campus Climate, Resource25, CMS Terminal Servers, Lab Stats, VPN Server, Banner Forms, Elm, ITS- ELM, NRS-File, NRS-Labs, departmental windows file servers, LDAP, Active Directory, DHCP, DNS, CRM Database and Application Servers. |
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10/15/09 Thu |
Campus Network |
Updated: 10/15/2009 14:40 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The Primary Campus Internet connection has been restored. The problem was found and resolved at the AT&T Central Office off campus. - - - - - - - - - - - - - - - - - - - - Posted: 10/15/2009 11:16 The Primary Campus Internet connection has gone down and we are operating on our secondary connection. You may notice slower network connectivity. TNS is looking into this issue. Check back for updates. |
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10/14/09 Wed |
Wireless |
Updated: 10/15/2009 09:05 The Access Point in the JGC has been replaced. Wireless connectivity has been restored to the J. - - - - - - - - - - - - - - - - - - - - Posted: 10/14/2009 13:32 The Access Point in the JGC is down affecting wireless connectivity in the J. TNS is investigating the problem. Check back for updates. |
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10/12/09 Mon |
University Notices |
Posted: 10/12/2009 15:36 University Notices went out today rather than Friday due to queueing issues. |