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System Status

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System Status Archive

System Issue start Who is affected What happened
Campus Phone System Feb 16 2014 - 08:00 Anyone trying to access the Campus voicemail system On Sunday morning between 8am and 9am, the Campus voicemail system will be down for maintenance.
Moodle Feb 15 2014 - 08:00 All Moodle Users The Ongoing Courses in Moodle,(course.humboldt.edu) will be down Saturday 2/15 from 8 a.m. to 12 noon for updating. Please plan accordingly.
Moodle Feb 14 2014 - 22:00 All Moodle Users Moodle (learn.humboldt.edu) will be down 10:00pm Friday 14th to 12:00pm Saturday to fix an ongoing issue and perform updates. Please plan accordingly.
Other Feb 16 2014 - 05:00 All Users Scheduled Monthly Maintenance
CMS/Peoplesoft Feb 12 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following item will be installed: Orientation Modification.
Other Feb 6 2014 - 12:00 Users accessing https://its-sharepoint.humboldt.edu/........ The server needs an emergency reboot to resolve an issue with resources. :: UPDATE The server and services have been restored.
CMS/Peoplesoft Feb 5 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 11.0, MP 11.1, and an 11.0 retrofit.
Campus Phone System Jan 29 2014 - 14:30 Users attempting to leave a message on campus voice mail * UPDATE: TNS techs are still investigating. Check back for updates. * TNS techs are investigating. Please check back for updates.
Other Jan 28 2014 - 09:21 * UPDATE: Service is once again available * * UPDATE: Service is once again available * All involved parties are aware of the situation and working to resolve it. There is no estimated time for resolution. Updates will be posted as more information is available
CMS/Peoplesoft Jan 29 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following item will be installed: LCD Fix.
Campus Data Network Jan 26 2014 - 16:00 Network users in the following buildings: Little Apartments, Brero House, Telonicher, Sculpture Lab, Wagner House, Hadley House, Ceramics Lab, Balabanis, Hogopian House Cabling will be reworked in attempt to improve network performance in the some of the affected buildings.
Email and Calendaring Jan 24 2014 - 11:19 Google email (gmail) users * update as of 11:45a, Google email is having errors again. There is disruption of service. Google is looking into it again. ** Google has restored the service. ** Unknown at this time. It is a Google error. We have been in touch with Google and they are looking into it. We will update the systat when we know more. Check back for updates.
CMS/Peoplesoft Jan 12 2014 - 13:49 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions The PeopleTools upgrade is complete and PeopleSoft HCM is available.
CMS/Peoplesoft Jan 10 2014 - 17:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions Beginning at 5pm on January 10, PeopleSoft HCM will be down while it is upgraded to PeopleTools version 8.53. A separate systat will be sent when they system is back up.
Other Jan 9 2014 - 09:00 Student Health Center The test environment volume on shc-pyramed went offline, causing a server crash. The volume was disconnected to bring the server back up quickly, but has now been restored.
Other Jan 9 2014 - 00:01 Everyone using SharePoint and or Project server The SSL cert will expire at midnight the 8th. We are experiencing problems with the new cert and are requesting a new one. Site may be up as early as 9.. UPDATE. ITS is working on this issue. Users may work just fine until 16:00. UPDATE: The new cert has been installed and tested. Users should not have any problems.
Wireless Network Jan 8 2014 - 07:30 Campus Residents in Residence Halls Only & the JGC *** As of 11:45am, the work is completed and service restored *** In order to keep the "ResnetWireless" network working well, we have to add more IP capacity.
Campus Data Network Jan 8 2014 - 10:00 All network users whether on a wired or wireless connection in the below listed buildings only. *** As of 10:21am Walter Warren Hs 38 is restored as well *** As of 10:16am, all services have been restored except Walter Warren House 38. TNS is still working on this Service. *** The Master Control Unit needs to be rebooted due to a hung process. Once system is rebooted, services will be restored.
Other Jan 12 2014 - 05:00 All Users Scheduled Monthly Maintenance
Other Jan 7 2014 - 07:00 Student Health Center Migration has been completed. Please advise the help desk of any issues.
Campus Data Network Jan 6 2014 - 09:40 Resnet wired and wireless network users only All services have been restored. Cause was due to the Layer 3 switch that crashed. TNS is investigating.
Campus Data Network Jan 3 2014 - 08:00 Health Center network users only (those connected to this switch) *** As of 1/3/14 9am, the upgrade has been completed, service is restored. *** The switch is at maximum capacity. TNS is upgrading the switch to increase its capacity.
Off-Campus Internet Connection Dec 16 2013 - 12:01 Possibly any network user on Campus Service has been restored. Cenic, our internet provider, is working with AT&T to see what happened.
Campus Data Network Dec 16 2013 - 10:34 Network users at Marine Lab Trinidad only ** Update as of 10:48am, service has been restored. Suddenlink CPE lost sync with the DOCSIS 3 neighborhood node for unknown reasons. Logs show issues with sync in the last ten days. A Suddenlink technician has been dispatched to check signal levels ASAP. ** Unknown at this time. TNS is investigating. Check back for updates.
Pharos Pay-for-Print Dec 13 2013 - 09:00 People printing in labs The server was rebooted to resolve communication errors among the print servers.
Campus Data Network Dec 10 2013 - 14:50 Network Users in Bret Harte House and Warren House ** Update as of 4:15pm. Cause: A critical routing process was resource starved due to excessive resource usage by another process. *** Unknown. TNS is still investigating the cause. Service is restored.
Other Dec 12 2013 - 07:00 Camtasia Relay service users A work around was created to put the services back online on the 3rd. This work period is to repair the original problem.
Campus Phone System Dec 9 2013 - 11:05 All campus users trying to make long distance phone calls ** Service has been restored. Still working with AT&T on issues. ** Unknown at this time, TNS is investigating.
Wireless Network Dec 6 2013 - 10:20 Wireless users on the 5th floor of BSSB building ** Update as of 11:15am, Access Point was replaced and service has been restored. ** One of the Access Points has stopped working. TNS is working to replace it. Check back for updates.
Google Apps - Mail Dec 6 2013 - 10:19 ** Service is once again available ** Google E-mail Users ** Service is once again available ** Currently investigating.
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