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System Status

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KBOX Nonresponsive

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System: 
KBOX Ticketing System
Status: 
Available
Issue start: 
Aug 9 2010 - 16:44
Estimated resolution time: 
Aug 9 2010 - 17:20
Who is affected: 
People logging into help.humboldt.edu
Affected in what way: 
Cannot load pages
What happened: 
It appears as thought a combination of freshly imaged machines checking (causing license limits to be reached) in along with a reporting query being run really slowed the system down. We have rebooted the system and are correcting the licensing issue.


Incident History

The following updates have been made.

We UpdatedFrom To
Status: Unavailable»Available
Estimated resolution time: August 9, 2010 - 10:00am»August 9, 2010 - 10:20am
What happened: We are looking into the problem»It appears as thought a combination of freshly imaged machines checking (causing license limits to be reached) in along with a reporting query being run really slowed the system down. We have rebooted the system and are correcting the licensing issue.
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