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System Status

Services For

KBox SSL Certificate Update

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System: 
KBOX Ticketing System
Status: 
Available
Issue start: 
Dec 10 2010 - 17:00
Estimated resolution time: 
Dec 10 2010 - 18:30
Who is affected: 
All Users using KBox (help.humboldt.edu)
Affected in what way: 
The System will be unavailable for a brief period of time.
Workaround: 
None
What happened: 
The SSL Certificate needs to be replaced, which involves a reboot of the appliance.


Incident History

The following updates have been made.

Dell got Kbox working again.

We UpdatedFrom To
Status: Planned Outage»Available

Dell got Kbox working again.

Pushing ETA out again,

We UpdatedFrom To
Estimated resolution time: December 10, 2010 - 10:00am»December 10, 2010 - 10:30am

Pushing ETA out again, waiting for a call back from DELL Technical Support.

Outage is lasting longer than

We UpdatedFrom To
Estimated resolution time: December 10, 2010 - 9:30am»December 10, 2010 - 10:00am

Outage is lasting longer than hoped. Dell technical Support has been contacted.

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