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System Status

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Technology Help Desk Ticketing System (KBOX)

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System: 
Account Center
Status: 
Available
Issue start: 
Jul 6 2010 - 08:40
Estimated resolution time: 
Jul 6 2010 - 09:10
Who is affected: 
All KBOX users
Affected in what way: 
Users are unable to login securely to https://help.humboldt.edu.
Workaround: 
Email tickets are still being processed. Sending an email to help@humboldt.edu will create a ticket.
What happened: 
The system has been rebooted and secure logins are now available.


Incident History

The following updates have been made.

We UpdatedFrom To
Status: Unavailable»Available
Estimated resolution time: July 6, 2010 - 3:40am»July 6, 2010 - 2:10am
What happened: We are unsure at this time. A ticket with Kace support has been logged to correct the problem.»The system has been rebooted and secure logins are now available.
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