Security :: Information Security Office

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Keeping Campus Information Secure

Humboldt State University's Information Security Team works with the campus community to secure system and network resources and to protect the confidentiality of student, faculty, and staff information.

The team collaborates with IT teams in the administration of account access control, establishment of policies, procedures and guidelines, and tracking, coordinating and mitigating responses to security incidents.


Compromised Accounts 

The HSU Information Security Team has introduced a new procedure to streamline the restoration of accounts that have been identified as compromised because of spam or phishing. If your account has been so identified, you will first need to call the Technology Help Desk to reset your password and security questions; this unlocks your HSU account. You will then be required to take a short training course; on completion of the course, your Gmail account will be unlocked.

How Attackers Actually "Hack Accounts" Online and How to Protect Yourself

This How-to Geek article provides revealing and valuable information on what goes on behind the scenes when accounts become compromised. Understanding how this happens can help you to better protect your user credentials and avoid being hacked. 

You can check here to see if any of your email accounts has been compromised.

Phishing & Spam Emails - Don't be a Victim

Spam and phishing scams have the potential to negatively impact our network security, so we take them seriously. For this reason, we work with affected domain registrars to raise a red flag, often before users even see the emails. However, stopping these messages is not like slamming on the brakes - the people who create these scams harvest email address lists that enable them to travel around the Internet for quite some time before they've run their course.

What is the difference between spam and phishing? Spam is advertising. Phishing asks for personal information, such as, social security numbers, credit cards, passwords, etc.

We strongly advise you to not click on any links, graphics, or ads in emails you weren't expecting or otherwise don't recognize. If you do so by accident, please reset your HSU password and security questions immediately and report the message as spam or phishing using the controls built into Gmail and Outlook

If you are the sender of those emails your account could be compromised. Please contact the Technology Help Desk as (707) 826-HELP (4357).

Here’s a list of the most recent spams and phishes we’ve seen:

July 2014 - Dear, myHumboldt user 

June 2014 - <Date> Deadline for <Your Name> (aka the "Honor Society" phish) 

August 2014 - I.T HELP-DESK
Re-Validate- < Click Here>

August 2014 - Your E-File Form Update

It's Quick, Easy and Secure, Kindly click on the link below to update your IRS E-file.




Report an Incident

By email (24/7):

By phone (daytime): (707) 826-3815

By phone (after hours): (707) 826-5555 (University Police Department)

For non-urgent information security concerns, please click on the appropriate email address below to send a message to the information security team:

Physical safety issues, including cyberstalking and cyberbullying, should be reported to the HSU Police Department by calling 911 or 5555 from any campus phone.

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