Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
Network Folders Jan 25 2011 - 16:11 All Folders Users The server ran out of memory and swap, likely due to NFS becoming stale. The Server will be added to Intermapper for automatic notification.
Network Folders Jan 19 2011 - 08:00 All Folders Users Samba services seem to spawn out-of-sync with the connected users count over time, until a point where Samba becomes unresponsive and has to be restarted.
Network Folders Jan 20 2011 - 21:00 All Folders Users Folders will be migrated from NRS-LABS to a new RedHat 6 server, and NFS mounted back to NRS-LABS.
Directory Services Jan 20 2011 - 21:00 Users authenticating to web based services (Moodle, Email, Wireless, Student Center) We are modifying some access policies for LDAP data.
Directory Services Jan 20 2011 - 21:15 CFS and Google Users We are modifying some information on the login pages and fixing a setting that causes a certificate error for a small number of web browsers.
Network Folders Jan 19 2011 - 10:21 All Users accessing Network Folders Network Folders are currently unavailable but we're rebooting and expect to be up again within 5 or 10 minutes.
Network Folders Jan 18 2011 - 10:06 Users trying to access U: drive - Network Folder The installed Samba server package on NRS-LABS has a hard coded concurrent connection limitation, and will get replaced at 17:00 PST today 1-18-2011. The new version does not have this limitation.
Other Jan 16 2011 - 11:00 Some Windows Server Users The application time of a rolled-out GPO change may take longer to apply than initially expected.
Directory Services Jan 16 2011 - 08:21 Windows Computers
Email and Calendaring Jan 13 2011 - 05:00 All Zimbra Email and Calendar Users The planned server reboot could be avoided.
Campus Data Network Jan 12 2011 - 07:00 Should NOT affect data service. This notice is just in case. There is a need to update Port Channel and VLAN configuration to building.
Email and Calendaring Jan 12 2011 - 05:00 All Zimbra Email Users The Zimbra server needs to be rebooted due to a technical glitch.
Campus Data Network Jan 14 2011 - 07:00 All Students, Faculty, & Staff occupying Kinesiology & Athletics during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Hyperion Jan 10 2011 - 08:00 Hyperion Users Hyperion was temporarily down but should be up again. Please advise the help desk (x4357) of any uncharacteristic Hyperion behavior. Thank you!
Campus Data Network Jan 8 2011 - 03:00 Any devices connected to wired or wireless networks in Social Sciences 3rd & 4th floors, and Science A 5th floor. All CSU campuses were notified recently of a stability flaw that affected wired network switches at CSU Chico. After O.S. Upgrades on 1/7/11 at 03:00AM, select switches did not return to optimal status. This was caused because one of the switches in these two stacks required a boot loader upgrade whereas the others in the stack did not. This resulted in the preferred master switch reloading twice - once to initiate the image upgrade and the other to initiate the boot loader image upgrade. This caused a backup stack member switch to boot as the master, resulting in sub-optimal L2 forwarding. An additional reload is required.
Account Center Jan 7 2011 - 13:24 Users trying to set their password Service is being restarted. Check back for updates.
Network Folders Jan 7 2011 - 10:21 All Users accessing Network Folders Please advise if you notice the Network Folders behaving uncharacteristically by phoning or mailing the help desk (707-826-4357 or x4357 on-campus, or help@humboldt.edu). Thank you!
Network Folders Jan 7 2011 - 09:28 All Users accessing Network Folders We are currently investigating. Check back for updates.
Directory Services Jan 6 2011 - 17:30 All Windows and Mac Logins, File Server (Shares) Access, Network Folders Access ITS will be performing tests and replacing the last Windows 2003 AD Server with a Windows 2008 AD Server.
Campus Data Network Jan 7 2011 - 03:00 Any devices connected to wired or wireless networks in Behavioral & Social Sciences Building (SS), Natural Resources, Kinesiology & Recreation, Science B, Siemens Hall, Library, and Science D All CSU campuses were notified recently of a stability flaw. Network technicians will be upgrading the affected switches to a new O.S. version now to reduce the risk of a possible unpredictable outage in the future.
Other Jan 6 2011 - 17:20 Users logging into Hyperion and/or OBI, data access from DWHUMPRD DWHUMPRD will be bounced to update backup procedures.
CMS/Peoplesoft Jan 6 2011 - 18:00 PeopleSoft CFS (Finance) users CMS Central will install maintenance packs 3.04, 3.05, and 3.06.
Campus Data Network Jan 5 2011 - 08:00 All Students, Faculty, & Staff occupying the Harry Griffith Hall building 004 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Jan 5 2010 - 08:00 All Students, Faculty, & Staff occupying the Harry Griffith Hall building 004 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Jan 7 2011 - 09:00 All Students, Faculty, & Staff occupying the Science A building 003A during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Dec 30 2010 - 01:01 All of the campus community trying to access select electronic resources hosted at HSU. Most servers in the data center connect to a large robust dedicated switch. However, some servers connect to smaller distribution switches directly which need to be upgraded to the latest O.S. release. This outage will only affect 20-30 servers connected to the smaller distribution switches and we will upgrade one switch at a time. These switches are part of the ITRP2 upgrade project and must be addressed prior to the ITRP2 project closeout on Jan. 31st, 2011. Technicians will be on-site to ensure all services are restored no later than 10:00AM. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Dec 29 2010 - 08:00 Any persons using wired network devices inside Siemens Hall Building 001. HSU network technicians added the capability for Siemens Hall to switch over to a backup link during the ITRP2 upgrade in October. The final step is to integrate the backup link into the campus core routers and must be done prior to the ITRP2 project closeout on Jan. 31st, 2011.
Campus Data Network Dec 28 2010 - 07:00 All of the campus community. In September 2010, network technicians discovered a misconfiguration in how the campus core routers handled traffic between buildings and to the Internet. While not service impacting, the misconfiguration has the potential to result in sub-optimal network performance during peak usage periods, such as the last three weeks of the academic semester.
Wireless Network Dec 27 2010 - 08:00 Any persons or devices connected to any official wireless network on campus and at the Trinidad Marine Lab. *UPDATE DEC 27 2010* The wireless controllers were rolled back to their previous state because an incompatibility was discovered between the controllers and the Network Access Control system. - The upgrade will be re-scheduled ASAP. <Original Message> All CSU campuses were notified recently of a critical security risk affecting our controllers requiring immediate attention. Network technicians will be restarting the wireless controllers to complete an O.S. upgrade to resolve the issue.
Moodle Dec 23 2010 - 09:00 Everyone who uses Moodle The filesystem is running out of space and needs to be upgraded to handle the demands of next semester.
feedback