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System Status Archive

System Issue start Who is affected What happened
Pharos Pay-for-Print Aug 31 2010 - 17:34 All users printing in labs This was caused by a configuration change made at approximately 5:34 pm. The change had been tested in a development environment which had a different OS version (32 bit) than the production environment (64 bit). A path was different in a script, which caused the system to not be able to read the C-Card balances. Initial testing after the change did not reveal this problem. The script has been updated with the correct path.
Pharos Pay-for-Print Aug 31 2010 - 17:30 Users who do not have enough funds to print. Script has been modified to display different pop-up windows depending on whether the user has sufficient funds.
Other Aug 31 2010 - 20:30 All Users of Servers ITS_ELM, OEM-OFFICE, KBOX2, HSU-PSDEV A SAN connection of the VM Cluster Node degraded, and will be replaced with working components.
CMS/Peoplesoft Aug 31 2010 - 20:00 CFS Users Configuration Modification for Google Apps
Campus Data Network Sep 18 2010 - 08:00 All Students, Faculty, & Staff occupying HSU Library Building 41 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Sep 18 2010 - 08:00 All Students, Faculty, & Staff occupying HSU Library Building 41 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
CMS/Peoplesoft Aug 27 2010 - 21:01 CFS Users Modification of Shibboleth system to support Google Mail migration
Email and Calendaring Aug 27 2010 - 11:33 Most campus users of Zimbra UPDATE: Zimbra is back up. We are looking into the cause of the problem.
CMS/Peoplesoft Aug 20 2010 - 09:00 Users working on the development instance of CFS
Campus Data Network Sep 9 2010 - 06:00 All Students, Faculty, & Staff occupying Nelson Hall during upgrade window As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Campus Data Network Sep 8 2010 - 06:00 All Students, Faculty & Staff occupying Jenkins Hall during upgrade window As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Pharos Pay-for-Print Aug 27 2010 - 04:30 People printing in various labs We were notified at 8:20 that some labs were unable to print. Services on three servers were in a 'stopped' state. The services were restarted. Logs indicate that the hosts were unable to connect to the database server and a timeout was issued, which stopped the services. All three servers are on the same VM host. Other systems on that host may have used up all available resources. We will be moving these servers to another VM Host.
Pharos Pay-for-Print Aug 26 2010 - 10:53 People printing in For203, For204a, NR210, SciB328, SciD17, WFB166B, WFB230 Some Pharos services were in a 'stopped' state on the HSU-PS2E server, which prevented users from printing to any printers installed. The services have been restarted. We are looking into why they were stopped.
Email and Calendaring Aug 25 2010 - 22:00 All email users. The reboot is to fix a failed secondary disk array. It is not used for online email storage.
Campus Web Sites Sep 12 2010 - 07:00 All Users browsing OEM Web Sites on Sorrel, all Laurel Job Queue Users This is a planned outage to facilitate the retirement of obsolete server equipment.
CMS/Peoplesoft Aug 25 2010 - 11:54 Anyone trying to login to Student Center We are looking into the problem. Check back for updates.
Account Center Aug 25 2010 - 11:00 Account Center users Database was restarted. Should be back to normal. Please report any performance issues.
Campus Data Network Sep 14 2010 - 06:00 All Students, Faculty, & Staff occupying Griffith Hall during upgrade window As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Domain Name Service Aug 23 2010 - 11:24 Campus Computers We are investigating
Domain Name Service Aug 23 2010 - 11:24 Campus Computers We are investigating
Campus Data Network Sep 10 2010 - 16:00 All Students, Faculty, & Staff occupying Founders Hall building 6 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
CMS/Peoplesoft Aug 19 2010 - 18:00 CMS/Peoplesoft Finance Users CMS Central will be installing a software maintenance pack.
ITS Web Site Aug 19 2010 - 17:30 users viewing the ITS website at www.humboldt.edu/its We will be configuring the site to present nicer url paths as opposed to node/id type paths for improved usability.
Campus Data Network Sep 8 2010 - 06:00 All Students, Faculty, & Staff occupying Nelson Hall Building 14 during upgrade window. As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
Account Center Aug 18 2010 - 07:13 All users trying to access Account Center, Banner, DARWIN Unknown at this time. Check back for updates. Account Center has been restarted.
Account Center Aug 16 2010 - 08:30 Users logging into labs or workstations AD server problem
CMS/Peoplesoft Aug 12 2010 - 18:00 CMS/Peoplesoft Finance Users CMS Central will be installing software maintenance packs.
Campus Data Network Sep 1 2010 - 06:00 All Students, Faculty, & Staff occupying Jenkins Hall Building 7 during upgrade As part of the CSU ITRP2 network project, network equipment will be replaced every 3 - 5 years to keep the campus data network modern, secure and robust. See http://www.humboldt.edu/its/itrp2-upgrades for the HSU project schedule. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/
CMS/Peoplesoft Aug 11 2010 - 18:00 CMS/Peoplesoft Users Digital Field Trip Form Modification and FA Bigfoot Exit Loan counseling SQR are scheduled for installation.
KBOX Ticketing System Aug 11 2010 - 10:40 All KBox Users Simple SQL query caused system to become unresponsive
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