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Student Resources

These five tips could ease your use of Canvas at Cal Poly Humboldt. Follow the embedded links to find out more!

  1. Get the App!! Find the Canvas by Instructure app for Apple and Android devices on Google Play or App Store.
  2. Stay in touch!! Send emails to your professors and classmates via the Conversations tool right in Canvas.  If you are using a preferred email address, please be sure to add it to your Canvas Settings so your Canvas inbox will connect properly to your Humboldt gmail account.
  3. Customize your Dashboard!! Nickname your courses on your Dashboard.
  4. Accessibility Options!! Users who may want or need more contrast for text and interface elements can use the "High Contrast UI" or “Underline Links” feature in Canvas. This option can be found in the User Account > Settings > Feature Options area (at the bottom of the page).
  5. View assignment comments/feedback from your instructor. Also, check the Humboldt Learning 101 for more useful information!
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Canvas Help Button

Canvas Support is available to help!  Just click on the HELP button in the lower left corner for phone, email, to report an issue, ask your instructor a question and access to the Canvas Guides.

  • Why can’t I log into Canvas? You may not yet have an account in Canvas because not all courses have been moved over yet. If no-one can log into Canvas, check whether the network is down first.
  • Why can’t I see my courses in Canvas? This may be due to a wait-list or add-drop enrollment process, or late enrollment at Humboldt. Double-check your student records before submitting a ticket for this.
  • Where can I go for 24/7 questions? Canvas 24/7 Premier Support answers your Canvas questions via email, chat (click the HELP button on the lower left corner of your screen in Canvas) or by phone at 844-3334-0177.
  • How can I request technical support? There may be a few occasions when the Canvas support people need to refer you back to Humboldt's Technology Help Desk for final resolution of your problem. Submit an ITS technical support request here.
  • How to add files in Canvas. This is a two step process:
  • How to add files/images to your Canvas files
  • How to embed image in discussion reply
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Student with review