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About ITS

Behind every ITS service is a team of people committed to helping the campus succeed. We are proud to support the technology that connects our community, strengthens daily operations, and enables teaching, learning, research, and service.

We are here to support the learning, teaching, research/creative activities, service, and operational computing needs of Cal Poly Humboldt (Humboldt) students, faculty, and staff. Our goal is to provide consistent, high-quality service that enhances the campus community’s effectiveness in carrying out Humboldt’s mission while maintaining control over the cost of that service.

  • We will adopt an “early follower” strategy, implementing proven or established technology within our existing information technology environment.
  • We will follow the best practices of the industry and our peer institutions, recognizing the unique challenges faced by educational institutions.
  • We will avoid striking out on our own and reinventing wheels, instead bringing the community together around existing solutions and working cooperatively with other institutions.
  • We will adopt the “Concept of One”: Do it once. Do it right. Use it everywhere.
  • Cal Poly Humboldt ITS advances an adaptive, digitally enabled campus where technology empowers the campus community through trusted strategic partnerships, innovation, collaboration, and alignment with CSU systemwide initiatives.
  • We are dedicated to ensuring that we meet the needs the campus community expects and deserves for reliable, efficient, and well-managed technologies.
  • We are committed to continually reviewing and improving our internal practices in order to deliver the best service possible across the entire Humboldt community.
  • We are committed to the highest level of integrity in all our relationships with our clients.

Help Desk Hours

Fall 2026

Monday - Friday: 
8am - 8pm
Saturday - Sunday:
11am - 3pm
 

After hours emergencies:
Call UPD at (707) 826-5555

System Status

StatusSystemEst. resolution
Monitoring Wolfram App (Mathematica) Authentication Issues (Other)

We just received the following update from Wolfram: "We deeply regret that the Wolfram Cloud and related services remain unavailable at this time. We take our responsibility to you very seriously and recognize how much you depend on the continuity of these services. Product activation is fully operational, as is activation for both SSO and non-SSO licenses. We are very sorry for the disruption to the Wolfram Cloud. We are working around the clock to restore this service. We don't yet have an exact resolution time, but we will post regular updates on support.wolfram.com. We greatly appreciate your continued patience and understanding. Andre Kuzniarek Executive Director & Chief of Operations, Wolfram"