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ITS Projects

Do You Have an ITS Project Request?

The Information Technology Services (ITS) Project Management Office defines a project as a one-time effort with a clearly defined scope, goal, and timeline that requires two or more people to perform more than 40 hours of ITS work.  ITS issues a call for technology project proposals annually.

Not Sure If It’s a Project?

If you're unsure whether your need qualifies as a project, please contact us and a member of the Project Management Office (PMO) will follow up with you to help determine the best next steps.

Planning to Acquire Software?

If your request involves purchasing or implementing a software application, please follow the procedures outlined in the Guide to Successful Software Acquisition.

Note: The Project Management Office supports project planning and implementation but does not handle software purchasing on behalf of departments.

Help Desk Hours

Fall 2026

Monday - Friday: 
8am - 8pm
Saturday - Sunday:
11am - 3pm
 

After hours emergencies:
Call UPD at (707) 826-5555

System Status

StatusSystemEst. resolution
Monitoring Wolfram App (Mathematica) Authentication Issues (Other)

We have confirmed that Wolfram App (Mathematica) activation through SSO is now working successfully on multiple campus lab computers. Wolfram has not yet officially confirmed that the underlying service issue is resolved, so we will continue monitoring the service. Members of the campus community who have encountered an activation error should try again now. If the issue persists, Wolfram recommends contacting its Customer Support team by chat or web form: https://www.wolfram.com/support/contact